Guest Satisfaction Form
Seafront Residences & Hotel
Check-in Date
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-
Month
-
Day
Year
Date
Check-out Date
*
-
Month
-
Day
Year
Date
Is this your first time staying with us?
*
Yes
No
Please select the ones that influenced your decision to stay our hotel
Booking Engine (booking.com, Expedia etc)
Business reasons
Location
Price
Recommended by someone I know
Recreational facilities
Reputation
I'm a regular customer
Tour Operator
Other
Please rate how strongly you agree or disagree with each of the following statements.
Hotel Services
The check-in staff was polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Someone was available to assist with my luggage.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Room service was prompt.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The pool satisfied my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The fitness center satisfied my expectations.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
I felt safe in the hotel.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Your Room
The room was very clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The furniture was in good condition.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The bed was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The lighting was sufficient.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The temperature was appropriate.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The TV had good reception.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The room view satisfied my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The room was quiet.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Housekeeping kept the room in order.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Restaurant
The restaurant was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The price of the food was reasonable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
I like the foods on the menu.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
food quality was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
service quality was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The staff was polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Ratings
Please rate your stay overall
1
2
3
4
5
Please rate how likely will you stay with us again
Not
1
2
3
4
Very
5
1 is Not, 5 is Very
How likely is it that you will recommend us to others?
Not
1
2
3
4
Very
5
1 is Not, 5 is Very
Any Comments?
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