Lender - Note Onboarding Portal

INSTRUCTIONS TO LENDER AND CLOSING AGENT
Thank you for choosing Moat Note Servicing, LLC to service your note(s)!

To make your onboarding of your note(s) as efficient and effortlessly as possible, we must have all the documents prior to processing your note. We have provided the checklist below to confirm you are aware of all the documents that we need to effectively process your note in a timely manner. Additionally, we have listed some items that you and your Closing Agent should be aware of prior to closing.

The completed Intake Packet must be submitted via the Onboarding Portal on our website at www.MoatNoteServicing.com 15-20 days prior to the First Payment Date to begin collecting by the assigned due date. If a Packet is received after the required time frame, a $50 RUSH FEE may be incurred.

PLEASE REVIEW PRIOR TO CLOSING:

1. Set-Up Fee must be paid via the Onboarding portal or mailed in the form of personal check, cashier's check or money order made payable to Moat Note Servicing, LLC.

2. Borrower will need to sign all required forms.

3. Lender will need to complete, initial, and sign the Intake Packet.

4. Closing agent will need to collect Escrow Reserves for TAXES AND INSURANCE. Please see the attached escrow chart for how many months of taxes need to be collected. Should you need to verify the correct amount of reserves is collected for taxes and insurance, please contact us directly to 210-504-8878. ***Buyer is responsible for the first year of insurance***.

5. Buyer and/or Lender will need to add Moat Note Servicing, LLC to the Insurance Policy as a Servicing Company or Non-Financial Third Party. This will allow Moat Note Servicing, LLC to receive any correspondence regarding Renewals, Changes and/or Cancellations. Please see the Example below.

INSURANCE CLAUSE EXAMPLE:

Moat Note Servicing

P.O. Box 800099

Dallas, TX 75380

Upload Closing Documents:

Please upload each of the required documents requested below. The submission will not be completed if there are any missing documents. Should you have any questions regarding the submitting process, please contact us via email or by phone.
Closing Disclosure or HUD Statement*

Cancelof
Deed of Trust*

Cancelof
Promissory Note*

Cancelof

Loan: Information
How many lenders?*
Enter the number of lenders on the loan (note owners)
How many borrowers?*
Enter the number of borrowers on the loan (note)
Will this loan be escrowed or non-escrowed?*

EscrowedNon-escrowed
What items will be escrowed?*

TaxesInsurance(HOA / Condo) fee

Escrow Information
Enter pre-paid escrows from your closing statement $*
Prepaid Escrows (taxes, insurance, HOA, COA, etc.) can be found in Sections 900 & 1000 from the HUD-1 Settlement Statement
Is the escrow agreement included in the Promissory Note?*

YesNo
Upload Escrow Agreement *

Cancelof
Upload Copy of All Insurance Statements/Bills*

Cancelof
Upload Copy of All Tax Statement, Tax Certificate or County Statement*

Cancelof

Property Details

Enter details about the property (collateral)
Property Address to be Serviced*

Street Address

Street Address Line 2

CityState

Zip Code
Is the subject property in an HOA, POA, or COA:*

YesNo
Upload a copy of HOA, POA, or COA Statement and/or Invoice*

Cancelof

Monthly Payment Terms
Closing Date*

MonthDayYear
Date
Maturity Date*

MonthDayYear
Date
Balloon Date (IF APPLICABLE)

MonthDayYear
Date
First Payment Due Date or Next Payment Due Date*

MonthDayYear
Date
Financed Amount or Principal Balance:*
Interest rate*
Principal and Interest Payment*
Monthly Taxes*
Monthly Insurance*
HOA, POA, or COA Dues*
Monthly Service Fee: Paid by borrower*
Monthly Service Fee: Paid by lender *
Is the first payment a prorated payment?*

YesNo
What is the prorated amount?
What is the regular monthly payment to be collected: $*
Grace period for late payment (days):*
Late fee type*

Percentage (%)Fixed Dollar amount ($)
Late Fee Amount: *
example: $100
Late Fee Percentage: *
example: 10%

Lender: Profile

The information provided will be used for disbursing payments and End of the Year Tax Reporting Documents.
Do you currently have a Lender Profile setup with Moat Note Servicing?*

YesNo
Lender Name*
Account Number*
Lender E-mail*
example@example.com
Lender Phone*

Lender: Information

The information provided will be used for disbursing payments and End of the Year Tax Reporting Documents.
Lender Address*

Street Address

Street Address Line 2

CityState

Zip Code
How would the lender prefer to receive disbursements?

ACH (Electronic Transfer)Check
Name to be written on the check*

Lender: ACH INFORMATION

If you would like payments received via ACH Deposits, please provide the following information:
Bank Name*
Bank Address*

Street Address

Street Address Line 2

CityState

Zip Code
Type of account: Checking/Savings*

CheckingSavings
Legal Name on Account*
Bank Routing Number for ACH transactions:*
Account Number*
Account Address*

Street Address

Street Address Line 2

CityState

Zip Code
If You have any questions or concerns, please do not hesitate to contact us. Moat Note Servicing, LLC Direct: (210) 504-8878 Main: (188) 508-3118

Lender: W-9 Form

The information provided will be used for disbursing payments and End of the Year Tax Reporting Documents.
You can check out the details and general instructions below:
1. Name as shown on your income tax return Name is required on this line; do not leave this line blank.
2. Business name/disregarded entity name, if different from above
3. Check appropriate box for federal tax classification of the person whose name is entered on line 1. Check only one of the following seven boxes.

Individual/sole proprietor or single-member LLCC CorporationS CorporationPartnershipTrust/estateLimited liability company.Other
If you selected "Limited liability company", enter the tax classification (C=C corporation, S=S corporation, P=Partnership)
4. Exemptions (codes apply only to certain entities, not individuals; see instructions on page 3):
Exempt payee code (if any)
Exemption from FATCA reporting code (if any)
5. Address

Street Address

Street Address Line 2

CityState

Zip Code
Requester's name
Requester's address

Street Address

Street Address Line 2

CityState

Zip Code
List account number(s) here (optional)
Part I - Taxpayer Identification Number (TIN)
Select (TIN) type*

Social security numberEmployer identification number
Social security number
Employer identification number
Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid backup withholding. For individuals, this is generally your social security number (SSN). However, for a resident alien, sole proprietor, or disregarded entity, see the instructions for Part I, later. For other entities, it is your employer identification number (EIN). If you do not have a number, see How to get a TIN, later.

Note: If the account is in more than one name, see the instructions for line 1. Also see What Name and Number To Give the Requester for guidelines on whose number to enter.
Part II - Certification
Under penalties of perjury, I certify that:

1. The number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me); and

2. I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding; and

3. I am a U.S. citizen or other U.S. person (defined below); and

4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct.

Certification instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends on your tax return. For real estate transactions, item 2 does not apply. For mortgage interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement arrangement (IRA), and generally, payments other than interest and dividends, you are not required to sign the certification, but you must provide your correct TIN. See the instructions for Part II, later.
Signature*

Clear
Date*

MonthDayYear
Date

Lender: E-SIGN Consent form

E-SIGN ACT DISCLOSURE CONSENT TO RECEIVE ELECTRONIC DISCLOSURES & NOTICES
This disclosure documents your consent to conduct transactions electronically and to electronically receive written communications, written disclosures and written notices relative to the servicing of your mortgage. The disclosure also describes your rights relative to conducting transactions electronically and to electronically receiving written communications, written disclosures and written notices, as well as the consequences of withdrawing your consent. We recommend you print and keep a copy of this disclosure and as well as all disclosures and agreements related to the servicing of your mortgage.

After you consent, you will be able to communicate electronically regarding your mortgage. If you do not consent, you will not be able to communicate electronically regarding your mortgage but will still be entitled to communicate in person, by telephone, or by U.S. Mail.

You understand, prior to your consent, that:
1. Your consent only applies to written communications, written notices and written disclosures related to or required for all transactions related to the servicing of your mortgage.
2. Unless you consent, you have the right to receive all required written notices, written communications and written disclosures in paper form (ie: non- electronic)
3. After you consent, if you would like to receive a paper copy of a written communication, written disclosure or written notice, we will provide a copy free of charge after you call us or write to us at the address listed below, requesting a copy.
4. You can withdraw your consent at any time by contacting us at the number or the address listed below.
5. Your consent to conduct transactions and receive written communications, written disclosures and written notices electronically means that you agree to provide to us the information (including your current e-mail address) needed to communicate with you electronically and to update us as to any changes in this kind of information by contacting us at the number or address listed below.
We reserve the right to provide any written communications, written disclosures or written notices in physical form, rather than electronically. Except as otherwise provided by law or in other agreements, you cannot give us notices electronically, and all notices from you must be in physical form.
Contact Information

Moat Note Servcing, LLC

P.O. Box 17472

San Antonio, TX 78217

Direct: (210) 504-8878; Main: (888) 508-3118

By signing below, I/we ({lenderName_1}) confirm that I have read and agree to the terms of the E-sign Act Disclosure above”, you consent to receive disclosures and notices electronically and to the terms and conditions described above.
Signature*

Clear
Date*

MonthDayYear
Date

Borrower: Information
Borrower Name*

First NameMiddle NameLast Name
Borrower Mobile Number*
Borrower Work Number
Borrower Email
example@example.com.
Same as Subject Property Address
Borrower Mailing Address*

Street Address

Street Address Line 2

CityState

Zip Code
Borrower (TIN) type*

Social security numberEmployer identification numberIndividual Taxpayer Identification Number (ITIN)Unknown (request borrower to complete)
Social security number (SSN)*
Employer identification number (EIN)*
Did the borrower complete a W-9 at closing?*

YesNo
Upload BORROWER W-9 Form: *

Cancelof
We will email the borrower to complete a W-9 form
Did the borrower complete an E-Sign Agreement at closing?*

YesNo
Upload E-SIGN Borrower Consent form*

Cancelof
We will email the borrower to complete an E-Consent form.

Co-borrower: Information
Co-borrower Name*

First NameMiddle NameLast Name
Co-borrower Mobile Number*
Co-borrower Work Number
Co-borrower E-mail
example@example.com
Same as Subject Property Address
Co-Borrower Mailing Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Co-borrower (TIN) type*

Social security numberEmployer identification numberIndividual Taxpayer Identification Number (ITIN)Unknown (request borrower to complete)
Social security number (SSN)*
Employer identification number (EIN)*
Did the co-borrower complete a W-9 at closing?*

YesNo
Upload co-borrower W-9 Form: *

Cancelof
We will email the co-borrower to complete a W9 Form.
Did the co-borrower complete an E-Sign Agreement at closing?*

YesNo
Upload co-borrower E-SIGN Consent form*

Cancelof
We will email the co-borrower to complete an E-Consent form.

ESCROW AGREEMENT & NOTIFICATIONS

How Escrows are Calculated:

ESCROW RESERVES: PROPERTY TAX CHART

First Payment Month	Number of Months of Reserves Due
January	2
February	3
March	4
April	5
May	6
June	7
July	8
August	9
September	10
October	11
November	12
December	13

In Texas, the Property Taxes are due in January. In the following month, if taxes are paid, 2 months reserves will suffice.

Please note: The chart above is going by the 1st payment date and not the closing date.

1. First Payment Month: {numberOfMonthsDue}
2. According to the chart, you need {numberOfMonthsDue} months of reserves.
3. Calculate reserves for each item:
  
  Property Taxes: ${monthlyTaxes}/month x {numberOfMonthsDue} months
  
  HOA, POA, COA Dues: ${hoaPoa}/month x {numberOfMonthsDue} months
  
  Insurance: ${monthlyInsurance}/month x {numberOfMonthsDue} months
4. Add up all the reserves:
  
  Total Reserves = ${estimatedEscrow}
First Payment Month
Calculated based on your first payment date in "Terms"

Escrow Calculations
Number of Month(s) Due
Calculated based on your first payment date in "Terms"
Monthly Escrow Amount
Monthly Dues (taxes, hoa, coa, insurance), X Payment Month(s) Due
Estimated escrow reserves needed $
Monthly Dues (taxes, hoa, coa, insurance), X Payment Month(s) Due
Escrow amount already collected $
Monthly Dues (taxes, hoa, coa, insurance), X Payment Month(s) Due
Total Escrow Due
Pre-paid escrows from closing - Estimated total reserves due.
1. Escrow Chart ReferenceType a question*

I have referenced the escrow chart to determine the number of months of escrow reserves needed for property taxes.
2. Property Tax Statements Requirement*

I understand that property tax statements for all entities of the property must be included in the intake packet. I acknowledge that Moat Note Servicing, LLC will not be held responsible for any property tax statements not paid on behalf of the borrower if the tax entity or statement was not provided at the time of the intake packet.
3. Escrow Reserves for Insurance PolicyEscrow Chart Reference*

I understand that 2 months of escrow reserves are required for an insurance policy that begins at the month of closing or when the first payment date is due. I am aware that for policies active prior to the closing month, additional reserves may be needed, and I or my closing agent will contact Moat Note Servicing to verify the amount of reserves required. I acknowledge that the buyer is responsible for the first year of insurance.
4. Shortage ResponsibilityEscrow Chart Reference*

I understand that in the event of a shortage due to non-payment by the borrower when taxes and/or insurance are due, I will be responsible for the shortfall. I agree that if the borrower becomes current, reimbursement will be made to me. I will be responsible for forwarding any invoices for taxes and/or insurance to Moat Note Servicing, LLC.

PRICING & FEE AGREEMENT
1. Setup fee: $150*

Client understands and agrees to pay the following One-Time Set-Up Fee per account.
Choose Payment Method*

Paid by LenderPaid at closing from borrower: Expect a check from closing agent
If the Set Up Fee is not received prior to the first Lender Disbursement, the fee will be deducted from the first disbursement.
2. Monthly Service Fee*

I understand and agree to pay the monthly service fees per note file as outlined by Moat Note Servicing, LLC.
3. Late Fees*

I understand that Moat Note Servicing, LLC will retain 50% of late fees collected to cover the costs associated with pursuing the late payment, including labor and correspondence.
4. Rush Fee*

I understand that the completed Intake Packet must be submitted through the Lender Onboarding Portal 10 days prior to the First Payment Date to begin collection by the assigned due date. I acknowledge that a $50 rush fee may be incurred for submissions received after the required timeframe.
5. Research/Correction Fee*

I understand a $150 fee may be incurred for account corrections due to incorrect information provided by the Lender, Title Company, and/or Attorney.
6. Incomplete Intake Packet Fee*

I understand an incomplete intake packet fee may be incurred in the amount of $20 per hour (as applicable) if I provide an incomplete packet. It is my responsibility to give Moat Note Servicing, LLC all required documents to efficiently and successfully onboard a new note. I acknowledge that when incomplete packets are received, more time and resources are utilized to complete the processing of my account.

Comments
Is there anything you'd like us to know about?
How did you hear about Mote Note Servicing?

Search engine (Google, Yahoo, Bing, Other)Social media (Facebook, X.com, Instagram, LinkedIn)Conference (Note Expo)RefferalWebsiteAdOther

Payment
Today

MonthDayYear
Date

Payment Amount

USDDescription

Credit Card Details
First Name	Last Name
Credit Card Number	Security Code
Card Expiration

Days to First Payment Due
Escrow reserves due
Override escrow requirement?

I acknowledge that I have read and understood the consequences of not submitting the required reserves.
Setup Fee Due
We have identified that the 1st payment date will begin in less than 10 days from today.
Would you like to expedite this packet?*

I opt for expedited processing with a $50 non-refundable Rush Fee, ensuring my submission is completed within 48 hours.I choose standard processing, understanding my submission will be completed within the standard 5-10 business days, at no additional cost.
Subtotal
Total
Should be Empty:

INSTRUCTIONS TO LENDER AND CLOSING AGENT

Upload Closing Documents:

Loan: Information

Escrow Information

Property Details

Monthly Payment Terms

Lender: Profile

Lender: Information

Lender: ACH INFORMATION

Lender: W-9 Form

Part I - Taxpayer Identification Number (TIN)

Part II - Certification

Lender: E-SIGN Consent form

Contact Information

Borrower: Information

Co-borrower: Information

ESCROW AGREEMENT & NOTIFICATIONS

ESCROW RESERVES: PROPERTY TAX CHART

PRICING & FEE AGREEMENT

Comments

Payment