We have an area where you can create a support ticket to get help right away for any hosting needs or hosted website.
Click NEXT below to take you to this area and get help fast.
That is something you are going to need to ask the agent that is assigned to your support ticket. They are familiar with your request.
You can reply at anytime to re-open a closed ticket.
Click NEXT below to show you how to reply.
* SERVICE QUESTIONS *
Before we connect you with someone live, please view and read through the service page as it may answer some of your questions.
Click NEXT below to see service details.
* ISSUE SELECTION CHOICES *
We are very familiar with this issue and fix it often.
The service to get this fixed is our Emergency Help.
We have an agent ready to do the work right now.
Click NEXT below to see cost and info.
We are sorry your site(s) are infected.
Our Infection Removal service can get your site(s) cleaned up.
We can make your WordPress site as fast as possible.
We will migrate or clone your site to any location of your choice.
We will complete all site updates with no issues.
We will update your site's PHP with no issues.
Purchase a block of hours to complete any tasks.
Submit your project for a quote from a skilled developer.
Make all of your WordPress dreams come true.
* LOGIN QUESTIONS *
So sorry you are having trouble getting into your account area.
Please follow the steps below.
Inside of your support portal there is a closed ticket called Web Hosting Account Setup which will contains the login credentials to your web hosting control panel.
Click NEXT below to show you how to access this info.
* BILLING QUESTIONS *
You can view your service credit and how to redeem it in your account.
Click NEXT below to see it.
Thank you for taking the time to answer these questions.
Click NEXT below to request your service refund.
You can view this inside of your account area. See below.
Click NEXT below to visit this area.
You can view your active subscriptions in your account.
You can view your purchase invoices in your account.
You can view and edit your payment methods in your account.
We apologize for the extra step here but you will need to contact our corporate office in order to get help with billing questions outside of what we have here.
Click NEXT below to contact our office right away.
Let us connect you to a live agent in order to better assist.
Click NEXT below to get connected right away.