Policies and Procedures
1.) LATE ARRIVALS
Each session includes a 5-minute grace period. To respect everyone’s time, sessions cannot be extended for late arrivals. Clients with more than three (3) late arrivals within 30 days will be charged a $15 inconvenience fee.
2.) RESCHEDULING/ CANCELLATIONS
Cancellations or reschedules must be made at least two (2) hours before your session. Changes made less than 2 hours in advance will result in a $30 inconvenience fee, which must be paid before continuing with current or future sessions. Each session may only be rescheduled once. Package sessions must be used within 30 days; unused sessions are non-refundable.
Liability
3. ) LIABILITY WAIVER
I acknowledge that I am voluntarily participating in physical fitness and performance training (Personal Training). I understand the potential risks involved and accept full responsibility for my participation.
By signing below, I waive and release any and all claims against WorkoutWithChan, Conation Fitness LLC, and Chantel Mallory for injuries, damages, or losses that may arise from my participation.
I confirm that I have read and fully understand this waiver and release, and that my signature indicates I voluntarily agree to these terms.
There are NO refunds on any fitness or nutririon services