Website Care Packages
  • Website Care Packages

  • Allow me to highlight some of the benefits that you will continue to receive with our hosting and website maintenance packages:

    • Reliable and Secure Hosting: We employ state-of-the-art infrastructure and technology to ensure that your website remains accessible and operates smoothly.
    • Our hosting services offer high uptime, fast loading times, and robust security measures to protect your valuable data.
    • Regular Website Maintenance: Our team of skilled professionals will continue to provide regular updates, maintenance, and security checks to keep your website running smoothly and safeguard it from potential threats. This includes software updates, plugin maintenance, and optimisation to enhance your site's performance.
    • Prompt Technical Support: Our dedicated customer support team will address any queries, concerns, or technical issues you may encounter. We prioritise quick response times and effective solutions to ensure peace of mind.
    • Additional Value-Added Features: We continually explore new features and tools to improve your website's functionality. As part of your package, you can expect regular enhancements and updates to take advantage of the latest industry trends and technologies.

    Please note that any extra or additional plugin builds will be invoiced separately for the functionality of your website.

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    Standard Care Package Product Image
    Standard Care Package

    Basic Website Maintenance: Regular software updates (e.g., CMS, themes, and basic plugins). Routine security checks and basic monitoring for vulnerabilities. Simple performance optimisation (such as image compression). Monitoring for downtime and resolving minor issues. Backup Services: Monthly backups of your website data, stored securely. Easy restoration in case of data loss or website crashes.

    640.00ZAR for each month
      
    Silver Care Package Product Image
    Silver Care Package

    Enhanced Website Maintenance: Frequent updates for CMS, themes, and plugins (more frequent than Standard). More thorough security checks, including vulnerability scans and malware detection. Basic SEO maintenance (optimising for better search engine visibility). Monitoring and resolving performance issues, including speed optimisation. Backup Services: Weekly backups with secure offsite storage. Faster restoration process with priority access in case of emergencies. 

    1,100.00ZAR for each month
      
    Gold Care Package Product Image
    Gold Care Package

    Comprehensive Website Maintenance: Real-time updates for CMS, themes, and plugins, including troubleshooting for conflicts. Proactive security patching and 24/7 monitoring for potential threats. Advanced performance optimisation to maintain fast loading times. Regular content updates and management, including minor design tweaks. Backup Services: Daily backups with secure cloud storage, ensuring minimal data loss in case of issues.Instant backup restoration with dedicated support for rapid recovery. 

    1,650.00ZAR for each month
      
    Platinum Care Package Product Image
    Platinum Care Package

    Elite Website Maintenance: Real-time monitoring and updates for everything, ensuring peak performance. Full website audits on a monthly basis, including SEO, security, and performance improvements. Custom development and integration, including additional features or plugins. Priority for design improvements and content revisions as needed. Backup Services: Hourly backups for maximum data protection, stored in multiple locations (on-premise and cloud). Instant restoration services with dedicated recovery experts available at any time. 

    2,200.00ZAR for each month
      
  • IMPORTANT INFORMATION:

    Any new layouts that add functionality (e.g., plugins, pages, banners, or backend training) will be invoiced separately at R500 per hour. This will be quoted before implementation. A 50% deposit is required.

    The subscription package does not include IT support for setting up email signatures. However, the service provider will provide you with the necessary details and instructions to set them up on your own.

    Please note that the prices and services mentioned in this package are subject to change. Therefore, it’s essential to verify the current details with the service provider before subscribing.

  • Terms and Conditions for Payments to MVDH Design

    1. General

    1.1 These Terms and Conditions govern all payments made to MVDH Design for services rendered.

    1.2 By making a payment, you agree to abide by these Terms and Conditions.

    2. Payment Terms

    2.1 All payments must be made in South African Rand (ZAR) unless otherwise agreed in writing.

    2.2 Payment is due upon receipt of the invoice unless other terms are specified.

    2.3 Late payments may incur interest at a rate of 2% per month or the maximum allowable by law.

    3. Payment Methods

    3.1 Payments can be made via EFT (Electronic Funds Transfer), credit/debit card, or other approved methods as specified by MVDH Design.

    3.2 MVDH Design is not responsible for any transaction fees charged by financial institutions.

    4. Deposits and Cancellations

    4.1 A non-refundable deposit of 50% may be required before work commences, unless otherwise stated.

    4.2 If a project is canceled by the client after work has begun, the client remains liable for all work completed up to the cancellation date.

    4.3 Refunds, if applicable, will be at the sole discretion of MVDH Design.

    5. Pricing and Quotation

    5.1 All pricing is subject to change without notice, unless locked in by an accepted quotation.

    5.2 Quotations are valid for 14 days from the date of issue unless otherwise stated.

    6. Dispute Resolution

    6.1 In the event of a payment dispute, both parties agree to first attempt resolution through negotiation.

    6.2 If a resolution cannot be reached, legal proceedings will be conducted in accordance with South African law.

    7. Limitation of Liability

    7.1 MVDH Design is not responsible for any indirect, incidental, or consequential damages arising from payment issues or service disruptions.

    7.2 The maximum liability of MVDH Design for any claim related to payments shall not exceed the amount paid by the client for the disputed service.

    8. Amendments

    8.1 MVDH Design reserves the right to amend these Terms and Conditions at any time. Updated terms will be posted on the website.

    For any payment-related queries, please contact us at admin@mvdhdesign.co.za.

    In South Africa, the legal framework governing invoice payments is primarily based on contract law and the Prescribed Rate of Interest Act 55 of 1975 (which allows for interest on overdue amounts) and the National Credit Act (NCA), where applicable.

    Standard Payment Terms: Unless otherwise agreed, payment terms are typically 30 days from the invoice date. Late payment penalties or interest can be charged if stated in the contract or invoice. If no interest rate is specified, the statutory interest rate (as per the Prescribed Rate of Interest Act) may apply.edgment of debt or legal proceedings.

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