Standard items are eligible for return within 30 days from the delivery date. Items being returned for any reason must have prior authorization from a Plastic Products Manufacturing team member. We will issue a return authorization (RA) number which must be clearly written on the outside of all packages being shipped back to us or our receiving department may refuse your return. All return shipments are the responsibility of the customer unless otherwise noted. Returned items must be in original packaging and in original condition to be considered for a refund. All returns are subject to a 25% restocking fee. A credit/refund will be issued upon our satisfactory inspection of all merchandise. Custom items are not eligible for returns.