Terms & Conditions - Non Refundable Deposit
To secure your booking, a deposit is required.
Please read the following information carefully before making any payment.
1. Deposit Requirement
A deposit is needed to confirm your booking or service. The amount and due date will be listed on your invoice or booking form.
2. Non-Refundable Deposit
Once paid, your deposit is non-refundable. By paying the deposit, you agree to these terms.
3. Why the Deposit is Non-Refundable
Your deposit helps cover the costs of preparing your booking, reserving your place, and initial setup or administrative expenses. These costs are incurred as soon as your booking is made.
4. Your Acknowledgement
Before paying, please make sure you understand and agree that the deposit is non-refundable. Written acknowledgment (for example, by signing this agreement or confirming via email) is required before payment is accepted.
5. If You Cancel
If you cancel your booking or decide not to proceed after paying your deposit, the deposit will not be refunded.
If, however, we need to cancel your booking or cannot deliver the agreed service, you will receive a full refund of your deposit.
6. Transparency and Fairness
We provide these terms to you in writing before you make any payment, in line with Australian Consumer Law. If you have any questions or are unsure about these terms, please contact us before proceeding.