You and your family are very important to me. As a mental health practice I am dedicated to providing the highest level of service to you. I hope you understand the reason for this cancellation policy.
Please provide 24-hour notice for all cancellations (not including weekends and/or holidays). If a cancellation is not made, you will be charged 100% of the appointment fee. If you are accessing insurance, the fee will reflect the amount allowed by the carrier.
New Patient Consults - 48-hour notice is requested (not including weekends and/or holidays). If a cancellation is not made, you will be charged a $50 non-refundable fee.
We do understand that there are extenuating circumstances; a simple phone call is requested to avoid these charges. However, texts can only be used to communicate schedule change or cancellations. SMS messaging is not HIPAA compliant and your personal health information (PHI) could be compromised.
By signing below, I understand and agree to the above policies.