Self Service IT Assessment
Curious how we'd assess your current working environment?
Name
*
First Name
Last Name
Email
*
example@example.com
Phone Number
Please enter a valid phone number.
How many computers are used total?
*
Please include office and home or remote computers.
Managed Support & Services
Is your IT Support from a Third Party/Other IT Business OR In house employees?
Please Select
Third Party/Other IT Business
In-House Employees
No Current IT Support
Do you have Network Documentation?
Please Select
Full networking documentation including, network map, network names, logins/passwords, etc.
Just logins and passwords
Do not have any networking documentation
Do you have Alerts & Monitoring in place?
Please Select
Yes, Monitors based on performance thresholds and custom alerts for everything (ransomware, slow pc errors, automated maintenance, network intrusions, failed drives, & more)
Yes, Network monitoring, alerts & reports only
Yes, we only have reports.
No, we do not have monitoring, alerts or reports.
Do you have Proactive Maintenance in place?
Please Select
Have a support team reacting to monitors and alerts.
Have a software & support responding to alerts and monitors.
Do not have any proactive maintenance
Do you have Vendor Support?
Please Select
Yes, support manages our updates for Windows and software.
No one manages our PC’s or any updates.
Do you have Inventory & Asset Management in place?
Please Select
Yes, support manages my tech inventory and assets.
Someone internally manages our tech inventory and assets.
No one manages our tech inventory and assets.
Do you have Mobile Device Management in place?
Please Select
Support manages our mobile devices and networks
Someone internally manages our mobile devices and networks
No one manages our MDM
INFRASTRUCTURE
Do you have a Server?
Please Select
We have our own onsite server
We have a Azure/AWS/Cloud based server
No Server Needed
Do you have Cloud File Management (Office 365 & Google Workspace)?
Please Select
Yes, we use business based cloud based documents and business based cloud storage with O365/GW
Yes, we use consumer based OneDrive
No, we use Office offline and store our files locally.
What does your email address end in?
Please Select
@yourbusinessname.com
@gmail.com @yahoo.com @optonline.net, etc?
Do you back up your PC's, Server, etc?
Please Select
Yes, Fully backup PC’s, Server’s, Emails, Cloud Documents via offsite secure cloud storage
Yes, we backup PC’s with a USB Drive
Yes, we backup our server only
No, we don’t backup anything currently
Are workstations fully protected from ransomware, viruses, malware, and phishing attempts?
Please Select
Yes, all workstations
Yes, only executives & VIP
No, none of our workstations are protected
Do employees have Remote Accessibility?
Please Select
Yes, employees have access remotely
Yes, executives & VIPs have access remotely
No, Remote access is not configured.
Do you have a Managed Wireless Network?
Please Select
Yes, our wireless network is managed and secured
No, our wireless network is not managed, we use ISP supplied hardware
Do you have a failover to ensure you don't lose internet?
Please Select
Yes, we have a automatic failover with a wireless network
Yes, we have a manual failover with a wireless network
Yes, we use a wireless hotspot for emergencies
No, we have no failover.
What type of network cabling do you have installed?
Please Select
Our cabling is Cat6E
Our cabling is Cat5
I’m unsure.
Do you have a Power Management (UPS) / Backup Battery?
Please Select
Yes, we have a managed power supply backup
No, we do not have power supply backup
SECURITY
Do you have Anti-Phishing tools in place?
Please Select
Yes, we have a anti-phishing tool in place
No, we do not.
Do you have Intrusion Detection/ Prevention tools in place?
Please Select
Yes, we have network intrusion detection and prevention team & software
No, we do not have any intrusion detection and prevention team or software
Do you have a Managed Detection & Response team?
Please Select
Yes, we have a team that responds to emergency intrusions in real time
Yes, we have team that responds to an emergency as soon as they notice
No, we do not have as team to respond to any emergencies
Regulatory Compliance & HIPAA
Please Select
We have someone who guarantees we are meeting all compliance requirements such as HIPAA.
No, we do not have anyone checking our compliance such as HIPAA.
Do you have Security Awareness Training for employees?
Please Select
Yes, we train our staff on security awareness
Yes, we have a third party train our staff on security awareness
No, we do not train our staff on security awareness
Do you enforce Two Factor Authentication for all employees?
Please Select
Yes, every employee uses TFA
Some employees use TFA
No, we do not use TFA
Do you have Password Management?
Please Select
Yes, we manage our passwords to not use simplistic passwords with a password management option
No, we do not manage our passwords.
DISASTER PREPAREDNESS
Do you have a Disaster Recovery Plan in place?
Please Select
Yes, we do have a disaster plan in place in the event of data loss by environment issue, server crash, building fire, employee mistake, or ransomware lock.
No, we do not have a disaster plan.
Do you have a Pandemic Response Plan in place?
Please Select
Yes, we have a pandemic response plan in place in the event all employees must work from home or remote location for an extended period.
No, we do not have a pandemic response plan in place.
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