Feedback

Feedback

We place huge value on strong relationships and have seen the benefit they bring to our business. Customer feedback is vital in helping us to get it right!
We welcome your suggestions, compliments and complaints as an opportunity to improve our service. Please indicate below as to whether you have a compliment or complaint for us.*

I have a complimentI have a complaint

I have a complaint
If you have any complaints about the service provided to you, please give us the opportunity to put things right. Please provide details below and tell us about your complaint. We will do our best to resolve it quickly.
Name*
Email*
example@example.com
Mobile*
Please enter a valid phone number.
Feedback*
If your complaint is not satisfactorily resolved within 21 days, please contact Steven Prince on 03 5752 1151. We will try and resolve your complaint quickly and fairly.

OVIB Pty Ltd is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved to your satisfaction by us, you have the right to refer the matter to the AFCA. AFCA provides fair and independent financial services complaint resolution that is free to customers. The AFCA can be contacted at:

Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001
1800 931 678
info@afca.org.au
www.afca.org.au

I have a compliment