I understand that MedPsych Integrated offers telehealth services, enabling access to integrated psychiatric and medical care via secure video, audio, or other digital communication technologies. By agreeing to telehealth, I acknowledge the following:
Purpose and Nature of Telehealth: Telehealth allows me to receive psychiatric and/or medical consultation, diagnosis, treatment, and follow-up from a provider remotely. Telehealth sessions may include the sharing of personal health information (PHI) and visual/audio data as part of my care.
Limitations and Risks: I understand that telehealth may not be identical to in-person care and may have certain limitations, including technology interruptions, risks to data privacy, and difficulties in assessing non-verbal cues. My provider will inform me if in-person visits are recommended for any aspect of my care.
Privacy and Confidentiality: MedPsych Integrated uses secure, HIPAA-compliant communication platforms for telehealth. However, I acknowledge that complete security cannot be guaranteed. I am responsible for maintaining privacy on my end, including choosing a private, secure location for sessions.
Emergency Protocol: I understand that telehealth is not appropriate for all medical or psychiatric needs, particularly emergencies. In case of a mental health or medical crisis, I will call 911 or go to the nearest emergency room immediately. I also understand that I should inform my provider of any emergency contacts as part of my treatment plan.
Insurance Coverage and Financial Responsibility: I understand that telehealth services may or may not be covered by my health insurance plan. If my insurance plan does not cover telehealth services or if there are changes to my coverage, I agree that I am personally responsible for any unpaid claims related to telehealth sessions. I will contact my insurer to verify telehealth benefits and inform MedPsych Integrated of any changes to my coverage.
Right to Withdraw Consent: I have the right to withhold or withdraw consent to telehealth services at any time without impacting my future care, access to treatment, or benefits. If I choose to discontinue telehealth, I understand that I may need to arrange for in-person appointments.
By signing, I confirm that I have read, understand, and agree to the terms of telehealth services at MedPsych Integrated. I accept the potential risks, benefits, and financial responsibility associated with telehealth services and consent to receiving care through these means.