Website Terms of Use, Privacy Policy and Security Act
The Applicant(s) hereby acknowledges that CAMDEN ART SUPPLIES PTY LTD trading as DEANS ART (A.B.N. 44 007 436 562) may make such enquiries it sees fit to ascertain the credit worthiness of the Applicant(s).
Website Terms of Use, Privacy Policy and Security Policy can be found online at any time.
Customers recognise that logging into the Deans Art website and placing online orders is hereby authorised as legitimate purchasing on behalf of we the customer.
We accept online orders as approved purchases in the same manner as orders placed in the general course of our business activities** - noting that we are able to nominate approved individuals and will maintain username and password security.
We will not hold Deans Art liable for misuse of our online account unless we have sought to replace 'at-risk' login information and have received written confirmation from Deans Art that such action has been taken.
We undertake to notify Deans Art promptly of staffing changes that may be of concern in this regard.
- Note: **It may be a condition of your business / school that purchase orders are submitted in addition to your online orders and/or that representatives are pre-listed on a register as authorised to use this account (please complete below). For large orders (ie > $5,000)
For your protection we may seek separate approval from your accounts department before dispatching your order.
Probationary Period
Invoices issued to new account holders must be paid within 14 days from date of invoice. This is applicable for the first 3 orders. Once a proven payment system is in place you will then be moved to a 30 day account.
ORDERS CONTAINING SPECIAL PRE-ORDER ITEMS:
Should my invoice contain pre-order items I herby agree to pay the issued invoice within 14 days.
The applicant(s) herby agree that in the event of payment default Deans Art may place my account (as well as all other connected accounts, including collegues or other institutions relating to my business) on hold and may disclose information relating to my account to it's collection agency for the purpose of receiving any or all amounts outstanding.
Missing Goods Claims
Claims or enquiries (short delivery / returns / pricing etc) must be made in writing. Email sales@deansart.com.au.
We require invoice number, date and details to be submitted within 7 days of receipt of goods.
Images of damaged items and packaging must accompany your claim, emailed to sales@deansart.com.au. A staff member will confirm receipt of email.
For return items (not the fault of Deans Art) there may be a handling fee depending on condition of goods.
Pre-Order items can not be returned, refunded or credited.