Customer Service Request Form
Sales Order Information
Request type - Warranty Request Or Parts Aftersale
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Partner/Customer Name
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If you are an end user customer, please provide the name of the installer/builder who installed the Solarlux product
Delivery Address
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Street Address
Street Address Line 2
City
County
Post Code
Approximate Solarlux Order Delivery Date
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Month
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Day
Year
Date
Sales Order Number, if you dont know this please call our offices or review the where to find the order number in our customer service page on the website
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Item Position Number, this is the individual item on the order form please call our offices if you dont know this number
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Describe the Issue/Part or Service you require
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Pictures: To assess your inquiry, we need 3 photos. Picture 1: Stand within 2 ft/60 cm of your described issue. Picture 2: Outside, stand approx. 10 ft/3 m away and take a photo of the entire product. Picture 3: Same as 2 but from the inside (or as far away as possible).
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Customer Contact Details
Customer Name
First Name
Last Name
Email
*
example@example.com
Mobile Phone Number
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Mobile Phone Number
Billing Address
Street Address
Street Address Line 2
City
County
Post Code
Submit
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