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  • Business Hours and Call center hours

    1)  Although your business is open certain hours you may not take calls after or before a certain time. Many companies show business hours as 24/7 (for visibility on Google, but set ad schedule (times your ads will show) to times customer service is available to answer calls. Please remember that Google basis the ad quality on your response time as well as frequent positive Google reviews. 2)  Include days of week business hours if they are different (Example if weekends are open different hours) 3) Google measure “Connectivity rates” and this will affect ad quality if calls and leads are not answered quickly.
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