Customer Survey
Help the Co-op serve you and the community better.
1. Tell us about yourself and your Co-op shopping habits.
Are you currently a Co-op Member?
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Yes
No
If you are not a Co-op Member, why not?
Approximately how often do you shop at the Co-op?
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Once or more per week
Once every couple of weeks
Once per month
Less than once per month
Approximately what percentage of your grocery budget do you spend at the Co-op?
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OPTIONAL: Approximately how much do you spend when you shop at the Co-op?
Less than $10
$10-$30
$30-$50
more than $50
Why do you shop at the Co-op?
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Have your Co-op shopping habits changed over the last few years?
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Yes
No
If you answered "yes" to the last question, please tell us why:
optional
2. Tell us what products the Co-op should carry.
What product(s) do you buy most often in the Co-op? Select all options that apply to you.
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Staples (bread, milk, eggs)
Special diet options (paleo, vegan, gluten free)
Produce
Bulk (loose grains, oils, spices, snacks)
Fish/Meat
Cheeses
Packaged foods (cereal, pasta/sauces, frozen foods, snacks/beverages, condiments/sauces, specialty flours/baking ingredients, bulk foods packaged into "clamshell" packaging)
Chocolate! (and other sweet treats)
Personal care items (soap, shampoo, etc)
Supplements (vitamins, etc.)
Cleaning/household products (dish soap, toilet paper, etc.)
Other
If you selected "other" in the question above, please provide more detail here:
The Co-op is considering selling the following products. Which of these products would you buy? Click as many as apply to you.
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Pre-made sandwiches/"grab and go" foods
Daily hot soups/stews
Specialty coffee drinks
Local beer
None
What other product(s) not listed above do you WISH the Co-op carried?
The Co-op has a new mission to increase our offerings from local producers. What local producers' products would you like to see on our shelves that you don't see now?
The Co-op sells some out-of-season produce that is usually organic but not local. The Co-op should
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continue this practice with no change.
limit this practice to winter when little fresh produce is available locally.
limit this practice to only the most popular items not grown nearby (citrus fruits, avocados, bananas, etc).
eliminate this practice entirely.
Other
If you selected "other in the question above, please add detail here:
How often do you shop in the Co-op's bulk department? (For the purposes of this survey, "bulk" does NOT include foods re-packaged into "clamshell" packaging.)
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Once or more per week
Once or more per month
A few times per year
Never
If you shop in the Co-op's bulk department, which bulk products do you usually buy?
The Co-op is considering increasing its bulk offerings to reduce packaging waste. How important is this issue to you?
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Very important
Somewhat important
Not that important
Not important at all
What product(s) not currently sold at the Co-op would you buy if it was offered in bulk?
The Co-op offers a special order program so customers can obtain products the Co-op doesn't regularly stock. Have you ever special ordered a product from the Co-op, and if not, why not?
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What do you think are the most important changes the Co-op should make in order to do inspire more people to shop at the Co-op?
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3. This part is completely optional.
Care to talk more about your experiences as a Co-op shopper and the products the Co-op carries?
Yes! I'll fill out my name and preferred means of contact below.
No, I'll just skip to the captcha and hit submit.
Name
First Name
Last Name
Email (please provide if you prefer to be contacted by email)
example@example.com
Phone Number (please provide if you prefer to be contacted by phone)
Please enter a valid phone number.
4. Captcha and Submit
Last step! Thank you!
Please verify that you are human
*
Submit
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