Non-Emergency Interfacility Transports
Step 1 — Complete Scheduling and Patient Registration
You will first be directed to Scheduling and Patient Registration.
Step 2 — Notify the On-Duty Captain
After submitting the form, call the on-duty Captain to confirm the Transfer Request at 270-890-1459.
Step 3 — If the Captain Does Not Answer:
Between 0700–2100
Leave a voicemail with the details of the Transfer Request.
Keep in mind that Command Staff may be unavailable because they are responding to another emergency.
If you have not received a return call within 30 minutes, call the on-duty Captain again.
Between 2100–0700
If the on-duty Captain does not answer, call ECC at 270-890-1300.
Advise ECC that you have a non-emergency interfacility transfer holding.