Well Pet Requirements: All vaccines that control communicable diseases (Distemper/Parvo, Bordetella) must have been administered within a 7 year period. Rabies must be current in accordance with state law. Proof of must be presented prior to attending daycare. If ticks are found on your pet, we will remove them, in severe cases there may be an additional charge. If fleas are found on your pet while in our care, your pet will be isolated and given a flea treatment and a bath at the owner's expense. Please inform us if your pet has ever experienced a reaction to specific flea and tick meds If intestinal parasites (such as round worm, tapeworm, and giardia) are found in your pet's stool, your pet will be isolated and sent home. Dogs must not have any conditions that can be aggravated by active play or have any potentially contagious disease symptoms such as cough, cold, nasal discharge, etc. Although sick or unvaccinated pets are not allowed to attend daycare, the client acknowledges that they are placing their pet in an area in which communicable diseases may pass between seemingly healthy pets. If following a provided service date the pet shows signs of illness, the client may not hold DfD liable for any inadvertent exposure the pet may have contracted.
Daycare Safety Policy: While all dogs must pass a preliminary temperament test to be eligible for our daycare program, some behaviors may not reveal themselves until later. If conduct deemed unacceptable or dangerous occurs, and after our staff has taken measures to correct and re-teach the behaviors in question, DfD reserves the right to deny dogs eligibility at any time in the event that a dog shows the potential to cause injury or be unwilling to adjust to our program. The client agrees to the terms of daycare and releases DfD and its staff as well as the owners of other dogs attending DfD daycare of all liability. While in daycare, dogs are not permitted to wear collars or harnesses. For the safety of your pet and others, if your dogs' nails are deemed too long, DfD staff will trim them prior to introduction to the daycare group, the cost will be added to your days bill. Although the daycare environment is a safe and continuously well supervised area, the client acknowledges that rough play can be an inherent part of dog behavior. Despite our well trained staff, play may become too rough and an injury to pets may result. Should an injury occur and immediate treatment is deemed necessary, the client authorizes DfD to provide services by a veterinarian prior to contacting the client, DfD will attempt to contact the client as soon as possible and the client assumes all financial responsibility for treatment.
Daycare Packages Policy: Daycare packages may be used for full or half days only. Packages expire after one year from the date of purchase. No refunds or exchanges for other services on unused daycare package credits.
Daycare Socialization Process: All of our daycare personnel are PackPro certified, and have been trained and tested in canine behavior and socialization techniques. Your pet will be assessed and placed together with other dogs that have similar behavioral traits. This may take some time to establish but we are constantly observing, training, supervising, and replacing in an effort to get the best playgroup for your pet. We require a half day initial assessment at the cost of a full day to determine if your pet is suitable for our environment.
Fees and Charges: Owner agrees to pay all fees and surcharges in effect on the date Owner's dog is checked in/out for daycare including regular fees, charges for special services and veterinary costs during your pets time in our care. We do not offer invoicing for payment nor do we extend credit for services rendered.
Credit Card Storage: Dreadlocks for Dingoes will require an additional credit card submission form be filled out at the time of check in for each registered customer utilizing any services. The information is encrypted and will be stored securely in your client file. For your protection we do not retain the paper copies of these forms and will destroy them promptly. This credit card may be processed for purchases made on the phone, deposits for reservations or scheduled appointments, paying for services when someone other than the owner retrieves the dog, in the event of a medical emergency, or any other occasion that might require remote payment including failure to give timely notice of appointment cancellation and no shows.
Early/Late Surcharges and Drop-Off/Pick-Up Times: Daycare hours, subject to change, are Monday-Friday 7 a.m. to 6 p.m & Saturday 9 a.m. to 5 p.m. Early drop off/late pick up is available for a surcharge and must be prearranged. Pick-up that is after daycare closing is subject to a surcharge of $1.00/minute.
Acknowledged Risk: Owner acknowledges and understands that in a daycare play environment "owners" dog may sustain routine nicks, cuts, scrapes, nips, sore muscles and bruised paws and pads. Owner further acknowledges potential risks involved in participating in daycare including but not limited to dog fights, bites to humans or other dogs, and the transmission of disease.
No Liability for Damages: Dreadlocks for Dingoes will exercise reasonable care for the dog delivered by the Owner to our facility. Owner acknowledges, however, that Dreadlocks for Dingoes cannot be held responsible or liable for any injury that the Owners dog inflicts on another dog. Owner indemnifies Dreadlocks for Dingoes against any liability, claim, damage or expense on account of any injury or damage the Owners dog inflicts on other dogs, employees or property and expressly releases Dreadlocks for Dingoes from any liability.
Photography and Permission to Release: Owner grants permission to use photo and/or video of Owners dog for promotional purposes in print, media, television, Facebook, or internet advertising.
Right to Refuse Services: Dreadlocks for Dingoes reserves the right to refuse service.
Amendments: Owner agrees to the terms of Dreadlocks for Dingoes policies as they may be amended from time to time.
Your signature below states you have read and agree with all policies and procedures Dreadlocks for Dingoes has explained above.