Jamesons Complaint Form

We take client feedback very seriously. If you have been unable to resolve matters with our office, please fill in our complaints form and we will attend to it as our highest priority.
1. Client Details
Title
Given name(s)*
Family/Surname*
Strata Plan number
Unit/Lot Number*
Property address*
Suburb*
Postcode*
Daytime telephone number

Country CodeArea CodePhone Number
Best Contact Phone Number

Country CodeArea CodePhone Number
Preferred contact time
Email*
example@example.com
Email Validator*
2. Description of issue/complaint
Please provide a description of your complaint
Date issue arose

DayMonthYear
Date
Date the concern was communicated with your Strata Manager

DayMonthYear
Date
Details of who, from our team, you raised the issue with
Please upload any supporting documentation

Cancelof
3. Desired Outcome
What outcome are you seeking?
If applicable, please provide feedback on how we can improve our service.
4. Declaration
I declare that the information supplied by me is to the best of my knowledge, true and correct. I acknowledge that the recipient of my complaint will:
- Use information provided to investigate, resolve or otherwise deal with the complaint and;
- To their best endeavours, respond to my complaint in a manner that;
  i) Is sincere and seeks to finalise issues as best as possible for all parties
  ii) Prioritise its obligations pursuant to the agency agreement held with client
Signature of complainant*

Clear
Should be Empty:

1. Client Details