Tech Alignment Internal Assessment

Tech Alignment Internal Assessment

For any long-term IT strategy, it’s important to know where you are and where you plan to go. While you may love your current IT provider, we recommend clients do a Tech Alignment Internal Assessment each year to determine if their current provider is adequately positioned to accomplish their business goals. Here is an assessment you can use for your annual review of your current IT department and/or provider. The questions are broken into the five essential areas to consider when evaluating your existing IT infrastructure:
Current IT Services

Instructions: Assess each question on a 1 - 5 scale, where 1 is the worst and 5 is the best. Upon finishing, sum up the scores for each of the five areas and the grand total. See results descriptions below for guidance on the next best steps based on your responses.
Your existing IT support is adequate, timely, and provides a high level of success in the outcomes.

1

2

3

4

5

1 is Worst, 5 is Best
You feel you are properly educated in changes in the technologylandscape and regularly given guidance on how to best leverage those solutions.

1

2

3

4

5

1 is Worst, 5 is Best
Your employees are satisfied with the support quality and response time they get.

1

2

3

4

5

1 is Worst, 5 is Best
Your IT team possesses expertise in comprehensive tech domains (e.g., infrastructure, security, network management, and recovery solutions), not just applications.

1

2

3

4

5

1 is Worst, 5 is Best
Score
Cybersecurity
You can validate that your data is secure.

1

2

3

4

5

1 is Worst, 5 is Best
You are properly protected against threats both internal and external.

1

2

3

4

5

1 is Worst, 5 is Best
Your business can resume operations swiftly if a flood or fire impacts your onsite capabilities.

1

2

3

4

5

1 is Worst, 5 is Best
Score
Scalability/Growth Assistance
You have the capability to accommodate your business’s growth, whether it’s organic or through acquisitions.

1

2

3

4

5

1 is Worst, 5 is Best
You have the technological infrastructure and capacity to operate in different geographic regions.

1

2

3

4

5

1 is Worst, 5 is Best
You are equipped to scale down or up if the situation demands.

1

2

3

4

5

1 is Worst, 5 is Best
Score
Updating Current IT Technology
Your organization's hardware and solutions are current and have recently been upgraded.

1

2

3

4

5

1 is Worst, 5 is Best
You are aware of the dates when key operating software systems will be updated and/or deprecated (e.g., Microsoft releases two waves of updates every year).

1

2

3

4

5

1 is Worst, 5 is Best
You are being proactive rather than reactive.

1

2

3

4

5

1 is Worst, 5 is Best
Score
Hardware Procurement or Implementation
You have a process to identify and procure the most suitable hardware for your business’s specific needs.

1

2

3

4

5

1 is Worst, 5 is Best
You know the most cost-effective hardware that aligns with your current and future business strategies.

1

2

3

4

5

1 is Worst, 5 is Best
You are familiar with your security measures for implementing new hardware.

1

2

3

4

5

1 is Worst, 5 is Best
Score
Grand Total
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Tech Alignment Internal Assessment

Current IT Services

Cybersecurity

Scalability/Growth Assistance

Updating Current IT Technology

Hardware Procurement or Implementation