• Do you have an up-to-date business plan?
  YesNo
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• How would you describe your turnover performance against forecast last year (2023)?*
  Turnover was in line with forecastsTurnover was above forecastTurnover was below forecast
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• Do you feel in control of your company’s profitability?*
  Yes, I feel fully able to control profitabilityI feel there are definitive areas I control that would improve profitabilityI feel that there is little I can do to improve profitability
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• How do you think you are performing compared to your closet competitors?*
  My competitive set have performed better recentlyWe are performing at about the same level as our competitorsWe are performing better than our competitors
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• Do you ever struggle to pay invoices on time?*
  Yes, occasionally we need to hold invoice payment back until we have the cash in the businessYes, we regularly pay invoices later than the payment termsNo, we always play our invoices on time
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• Do you ever struggle to collect payments on time?*
  Yes, occasionally we experience late collection of money owedYes, we regularly receive payments later than the payment termsNo, we always receive our invoices on time
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• Do you ever make use of your overdraft facility? *
  We regularly exceed our overdraft limitWe regularly make use of our full overdraftWe occasionally use our overdraftWe never use our overdraft facilityWe don’t have an overdraft facility
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• How frequently do you undertake a financial forecast or reforecast?*
  We produce a financial forecast every six monthsWe produce a financial forecast once a yearWe produce a financial forecast less than once a year
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• Does your business have a sales and marketing strategy?*
  We have a fully formed and co-ordinated sales and marketing strategyWe have separate sales and marketing strategiesWe have sales and marketing targets which are communicated to the businessWe don’t have sales and marketing strategy or objectives yet
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• How regularly do you review your supply chain?*
  We conduct a thorough evaluation of our supply chain every yearWe review our supply partners and processes every two to three yearsWe evaluate our suppliers on an ad hoc basisWe look at our supply chain whenever there’s a problem
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• Have you adjusted your prices in 2023, in response to inflationary pressures? *
  We have adjusted our prices to reflect our own cost increasesWe have increased our prices, but have had to absorb some cost increasesWe haven’t increased our prices yet
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• Do you sell your products/ services to overseas customers?
  No, our market is UK onlyWe have a small number of customers overseasWe have a growing number of overseas customers
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• Has a lack of available capital prevented you from investing in areas of your business?
  No, we haven’t found lack of funds a barrier to  business investmentWe haven’t had as much capital to allow us to invest as much  as we would likeYes, we haven’t invested in the business due to lack  of funds
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• Did you struggle to attract or retain staff last year (2023)?
  Yes, staffing has proven very challengingStaffing challenges have been consistent with previous yearsNo, we have no real issues filling positions and keeping staff
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• Do you have an operational plan in case of cyber-attack or system outage?
  YesNoWe're working on one
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• How frequently do you review your cyber security policies?
  Every yearEvery six monthsLess than once a year
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