Community-Based Home Care Evaluation

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This evaluation is to help Home Care Agencies who are providing community-based care in independent senior communities get an understanding of how well/how easily they are managing these services. CINCH may be the solution you have been searching for!

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Name* This field is required.

First Name

Last Name

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Email* This field is required.

example@example.com

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Phone Number* This field is required.

Please enter a valid phone number.

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What is your company name?* This field is required.

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What is your caregiver utilization percentage? * This field is required.Note: Caregiver utilization is calculated by dividing caregiver scheduled visit time (e.g. the total scheduled time for all clients a caregiver visits during their shift) divided by the caregiver shift time in the community (e.g. 6-hour shift from 6 AM to 12 Noon). KPI goal is greater than 60% utilization.

Unsure

30% to 40%

41% to 50%

51% to 60%

Over 60%

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Have you eliminated paper? * This field is required.Note: We have found many home care agencies have a home care platform and use it for creating a community and assigning caregivers to shifts, but to manage the schedule and manage completion of client tasks sheets by paper.

We use paper only, no software.

We use a combination of software and paper for community care.

We manage all of our community care in our software platform.

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If a client changes their scheduled time or tasks, how do you get updated information to caregivers?* This field is required.

We physically take updated paperwork to the community.

We send updated information to the caregivers for them to print out.

We update our software and the changes are made in realtime.

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Do you have a way to easily determine if caregivers are missing visits? * This field is required.

We have to sort through completed task sheets to understand if visits are being missed.

We have to run reports to understand if visits are being missed.

We have real time displayable information when a caregiver does not complete a visit.

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Do you have a back-up plan for when a caregiver is delayed and can’t make their visit on time? * This field is required.

We have no way of tracking if a caregiver is running late.

We have to manually reschedule visits if a caregiver is running late.

We have a system that will allow our caregivers to perform visits for a teammate whenever needed WITH NO BACK-OFFICE INTERVENTION

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Do you have a system that enables off-line (no internet or cell) operation where caregivers have schedule and task information locally on mobile devices? * This field is required.

NA-We use paper

Our system does not allow or support off-line operations.

Our system does support caregivers operating offline for configurable periods of time

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What is the feedback from your caregivers about your current mobile app?* This field is required.

We don’t have one OR they do not like it at all.

They use it but they find it difficult to manage in some areas.

They love and find it easy to use.

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Does your home care technology caregiver mobile application allow caregivers to log unscheduled client visits for approval by scheduling staff?* This field is required.

We don’t have a mobile app

Caregivers can log the visits, but they are marked as pre-approved

Caregivers can log the visits and office is able to approve.

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Does your home care technology provide a mobile application to clients and family members to request changes to their care schedule and request new visits for approval?* This field is required.

Our software does not have a family/partner portal.

Our software only provides messaging in the family/partner portal.

Our software is able to provide both messaging and visit requests via the family/partner portal.

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Does your system support accurate forecasting and profitability monitoring to analyze how a price change in your services or raising compensation of caregivers affects profitability.* This field is required.

It is very time consuming or impossible to obtain this information.

Yes

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What is my score?Out of 100

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Thank you for your time.

Learn how CINCH can bring your score as high as 100 with increased efficiency leading to higher profits by scheduling a demonstration.

Click the link below to select the date and time that is convenient for you.

Schedule a demo of CINCH.