Maintenace Request Form

Make sure to review and hit the submit button below

Name

First NameLast Name

Address

Street Address

Street Address Line 2

What is the issue?

This is for Emergencies ONLY. This would be no heat at all. If this is determined to NOT be an emergency as described then you will be charged a $50 service fee so please be sure this is truly an emergency.

This is for Emergencies ONLY. This would be no cooling at all. If this is determined to NOT be an emergency as described then you will be charged a $50 service fee so please be sure this is truly an emergency.

Many of our service calls for the furnace are a result of “user error” as the cause, especially when seasons change from hot/cold and thermostats are not properly set. Please double-check your thermostat and also make sure you have clean filters properly installed. If you feel confident that the thermostat and filter(s) are in order, proceed with your request so we can get out to have a look.

Many of our service calls for the AC are a result of “user error” as the cause, especially when seasons change from hot/cold and thermostats are not properly set. Please double-check your thermostat and also make sure you have clean filters properly installed. If you feel confident that the thermostat and filter(s) are in order, proceed with your request so we can get out to have a look.

This if for Emergencies ONLY. This would mean that you have water flooding and damaging the home OR you have no hot water. Water backing up into a basement is NOT considered an emergency nor is a clogged toilet. If this is determined to NOT be an emergency as described then you will be charged a $50 service fee so please be sure this is truly an emergency

Is the issue a clogged drain? We can and will get this taken care of quickly. However, please be aware that as the lease states if the clog is determined to be the cause of the resident then the resident will be responsible for the cost plus an additional $50 for the trip charge. Please be aware of this and save yourself $50 by calling your own plumber if you know the cause was created from a resident in the home.

Many of our service calls are for “plugs not working” or “light won’t come on” and they turn out to be tripped breakers or GFI outlets. This could result in a repair charge-back because you are responsible for checking your breakers and GFI outlets before submitting a repair request. If you’re confident that your electrical problem is something other than a tripped breaker or GFI outlet, proceed with your request and we’ll come out to have a look.

Please make certain it’s not something involving “I saw a cockroach or mouse” or a “really large spider was on the wall”. You are responsible for any “bug issues" unless there are points of entry that need to be sealed and taken care of. If the issue is something else…please let us know so we can get it handled.

Please describe the problem

Take Photo If Needed

Upload Video Or Additional Photos If Needed

Phone Number

What number can the repair technician reach you atFormat: (000) 000-0000.

Email to confirm receipt of request

Are there pets on the premises? If Yes, please describe below.

Please describe the pets

Are there alarms? If yes, please enter how repairman is to gain entry

How to gain entry with alarm

By submitting this form you are agreeing that there is an issue with the home that needs attention as soon as possible. For that reason, you agree to give access into the home to the repairman immediately for any emergency repair and within 3 business days during normal business hours for all others. They will contact you and schedule an appointment during those time requirements. Once you schedule you are required to keep that appointment. If no one is home to give repairman access during the scheduled appointment time you will be charged a $50 service fee due immediately to be paid via debit or credit card prior to repairman returning.

MAINTENANCE REQUEST FORM