DMD2 Music DE Kundenzufriedenheitsumfrage

DMD2 Music - Customer Survey

We are asking for your opinion in order to further improve DMD2 Music. You can complete this survey completely anonymously. However, if you would like to be contacted by us, please provide your contact details at the bottom of the form. Thank you very much for your valuable feedback!
1.) How did you hear about DMD2 Music?*

a.) On the recommendation of colleagues, installers, etc.b.) Advertisment (offline)c.) Through Google and other search enginesd.) In the Sonos Music Services Menue.) Other
2.) In which Country do you use DMD2 Music?*
3.) Why did you decide to take out a subscription with DMD2 Music?*

a.) New construction / conversion projectb.) Music is more important nowc.) Unsatisfied with previous serviced.) Price/performance ratio of DMD2 Music is bettere.) Other
4.) In how many different sound zones do you use DMD2 Music in operation?*

a.) 1b.) 2 - 4c.) 5 - 9d.) > 10
5.) In which areas do you use DMD2 Music?*

a.) Lobby / Lounge / Receptionb.) Restaurant(s)c.) Bard.) Lavatoriese.) Hotel roomsf.) SPA in general (Reception, changing rooms, etc.)g.) Treatment roomsh.) Parkingi.) Sales areaj.) Waiting areak.) Strolling areal.) Other
6.) Which devices do you use to receive DMD2 Music?*

a.) Sonos Wireless HiFi Systemb.) Smartphone App (iOS, Android)c.) Web-Playerd.) Barix Playere.) Other

7.) How satisfied you are today with....*

	(worst) 1	2	3	4	5	(best) 6
a.) Music selection (selection of stations)
b.) Music quality (audio quality, volume adjustment, etc.)
c.) Channel offer
d.) Quality of reception / service availability
e.) Simplicity of installation
f.) Technical possibilities of the music service
g.) Price/performance ratio
h.) Support
i.) Communication

8.) What could we improve in the composition of the programs or our music service?

a.) Possibility to influence the order in which the music tracks are playedb.) Music/tracks adapted to the time of day and/or seasonc.) Possibility to compile your own channel from various ready-made playlistsd.) Simple rating of played titlese.) Other
9.) Which styles of music are most frequently used in your company?*

a.) Popb.) Classical musicc.) Jazz stylesd.) Electronic music / dancee.) Chillout / loungef.) Singer & songwriterg.) Acoustic & instrumentalh.) Spa-Music & nature soundsi.) Seasonal music (X-Mas, etc.)j.) Folk
10.) Which music channels from our range do you use most frequently?*
11.) Which music category/channel is still missing to better meet your needs?
12.) What could we improve in the technical solution of DMD2 Music?

a.) More/better documentation, instruction videos, etc.b.) Improve streaming stabilityc.)Support even more music systems (e.g. Smart TVs, Bose, Denon)d.) Other/better backup solution in the event of a power failuree.) More tools, e.g. for automatic switching by time of dayf.) Other
13.) How could we further improve our support and communication?

a.) Support chat via the DMD2 websiteb.) X (Twitter) account for service outages and support requestsc.) More newsletters with the latest information on product developmentd.) Other
14.) Can you recommend DMD2 Music to others?*

YesNoLimited
Please explain your reservations
Please briefly explain your experience with DMD2 Music, why you can recommend our service and what you consider to be the most important measures for improvement.
15.) How many stars do you give DMD2 Music overall?*
Name (optional)

First nameLast name
Would you like us to contact you by e-mail or telephone in connection with this survey?*

YesNo
Email
example@domain.com
Phone
May we contact you about DMD2 Music news in the future?*

YesNo
Recipient e-mail for news*
example@example.com
Please enter the word in the grid:*
Should be Empty:

DMD2 Music - Customer Survey