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Home Society Customer Feedback

Home Society Customer Feedback

Thanks for taking 5 minutes to help us improve our collection, service and website! Please indicate what applies to you in the following questions. Please answer honest and spontaneously. If you feel like no answer applies to you, please choose the one that you are leaning towards to the most.

1
What kind of shop do you have?
Please Select
Please Select
Florist
Deco & Lifestyle
Beauty / Hair
Fashion
Gift Shop
Garden & Outdoor Center
Other
2
Overall, were you happy with the Home Society spring summer 2023 collection?
Yes
No
3
Which products do you usually like to buy at Home Society for Spring/Summer (choose 3 to 5)* This field is required.
Candles (without fragrance)
Bridgewater Candles
Candle Holders / Hurricanes
Small Furniture
Easter Decoration
Kitchen Accessories
Vases & Planters
Ornaments
Mirrors
Baskets & Buckets
Trays & Bowls
Photo Frames
Faux Plants
Wall Deco
Home Textile
4
Which products would you like to see more for the new Spring/Summer 2025 collection? (Choose 3 to 5)* This field is required.
Candles (without fragrance)
Bridgewater Candles
Candle Holders / Hurricanes
Small Furniture
Easter Decoration
Kitchen Accessories
Vases & Planters
Ornaments
Mirrors
Baskets & Buckets
Trays & Bowls
Photo Frames
Faux Plants
Wall Deco
Home Textile
5
Please indicate what applies to you for the following statements * This field is required.
Do not agree
Somewhat Agree
Agree
I usually prefer neutral colours in the collection
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I sell a lot of items that are black
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In terms of metals I sell silver best.
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Row 2, Column 2
In terms of metals I sell gold best.
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I usually add some colors to the collection
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My customers like to buy items in bright and bold statement colors
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Row 5, Column 1
Row 5, Column 2
I intent to add more colors to my collections in 2025
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Row 6, Column 1
Row 6, Column 2
I usually prefer neutral colours in the collection
I sell a lot of items that are black
In terms of metals I sell silver best.
In terms of metals I sell gold best.
I usually add some colors to the collection
My customers like to buy items in bright and bold statement colors
I intent to add more colors to my collections in 2025
Do not agree
Row 0, Column 0
Somewhat Agree
Row 0, Column 1
Agree
Row 0, Column 2
Do not agree
Row 1, Column 0
Somewhat Agree
Row 1, Column 1
Agree
Row 1, Column 2
Do not agree
Row 2, Column 0
Somewhat Agree
Row 2, Column 1
Agree
Row 2, Column 2
Do not agree
Row 3, Column 0
Somewhat Agree
Row 3, Column 1
Agree
Row 3, Column 2
Do not agree
Row 4, Column 0
Somewhat Agree
Row 4, Column 1
Agree
Row 4, Column 2
Do not agree
Row 5, Column 0
Somewhat Agree
Row 5, Column 1
Agree
Row 5, Column 2
Do not agree
Row 6, Column 0
Somewhat Agree
Row 6, Column 1
Agree
Row 6, Column 2
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6
Which colors would you like to see in spring/summer 2025?* This field is required.You can choose up to 3.
Please Select
Green
Blue
Red
Yellow
Pink
Purple
Pastel Colours (soft pink, mint green, light yellow, light blue)
Beige / Natural
Brown
Grey
Black
White
Gold
Silver
Multi-Colour
7
Please rank what you look for in order of importance when selecting products at Home Society?* This field is required.
1 - Not Important
2 - A little Important
3 - Maybe
4 - Important
5 - Very Important
Price
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Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Quantity
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Colour
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Trends
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Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Materials
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Price
Quantity
Colour
Trends
Materials
1 - Not Important
Row 0, Column 0
2 - A little Important
Row 0, Column 1
3 - Maybe
Row 0, Column 2
4 - Important
Row 0, Column 3
5 - Very Important
Row 0, Column 4
1 - Not Important
Row 1, Column 0
2 - A little Important
Row 1, Column 1
3 - Maybe
Row 1, Column 2
4 - Important
Row 1, Column 3
5 - Very Important
Row 1, Column 4
1 - Not Important
Row 2, Column 0
2 - A little Important
Row 2, Column 1
3 - Maybe
Row 2, Column 2
4 - Important
Row 2, Column 3
5 - Very Important
Row 2, Column 4
1 - Not Important
Row 3, Column 0
2 - A little Important
Row 3, Column 1
3 - Maybe
Row 3, Column 2
4 - Important
Row 3, Column 3
5 - Very Important
Row 3, Column 4
1 - Not Important
Row 4, Column 0
2 - A little Important
Row 4, Column 1
3 - Maybe
Row 4, Column 2
4 - Important
Row 4, Column 3
5 - Very Important
Row 4, Column 4
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8
My expectations that I have for my chosen products at Home Society are always fulfilled.* This field is required.
1
2
3
4
5
Do not agree
Agree
9
How much budget do you usually have for your Spring Summer collection purchase at Home Society?* This field is required.
up to €500
€500-€1000
€1000-€2000
€2000-€5000
€5000-€10000
more than €10000
Other
10
How competitive do you find the prices at Home Society?* This field is required.
Very competitive
Sometimes competitive
Not competitive
Don't know
11
How often do you place orders with our sales agents?* This field is required.
Once a week
Once a month
Once per season
Once a year
Never
12
If you were helped by our sales agents before, how would you rate their overall service?If you never met any of our sales agents, please skip this question.
1
2
3
4
5
Poor
Excellent
13
How often do you visit our website?* This field is required.
Daily
Once a week
Once a month
Twice a month
Once per quarter
Once a year
Twice a year
Never
Other
14
What is the main reason you visit our website?* This field is required.
Inspiration
Order new collection
Reorder current collection
Info/ Customer Service/ Claims
I don't visit the website
15
Overall, how satisfied are you with our website?* This field is required.
Row 0, Column 0Row 0, Column 1Row 0, Column 2Row 0, Column 3Row 0, Column 4
Row 0, Column 0Row 0, Column 1Row 0, Column 2Row 0, Column 3Row 0, Column 4
16
How satisfied are you with the online ordering process?* This field is required.
Row 0, Column 0Row 0, Column 1Row 0, Column 2Row 0, Column 3Row 0, Column 4
Row 0, Column 0Row 0, Column 1Row 0, Column 2Row 0, Column 3Row 0, Column 4
17
What particular aspect(s) of our website do you dislike?
18
How easy it to navigate our website?
1
2
3
4
5
Very difficult
Very easy
19
Please grade the Home Society website on the overall content.
1
2
3
4
5
Poor
Excellent
20
Thanks for your answers. Almost done! If you have any other comments or remarks for us to know, please share them here.
Huge
Large
Normal
Small
Ok
Ok
21
If you wish to participate in our lottery to win a wooden bowl and tray from our kitchen collection please enter your email address.Your email will not be associated with the answers given in this survey.
example@example.com
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