At The VA Office, we strive to offer personalised, solution-based assistance that aligns perfectly with your business requirements - with 25 years experience in office management, personal assistance and senior event management experience, we provide you with the support necessary to help your business thrive.

We believe in making the virtual personal, understanding your unique needs, and crafting solutions that fit seamlessly into your business strategy.

The primary aim of Business Facilitation Services is to streamline processes and optimise systems in order to give every business the tools they require to achieve a holistic structure - thereby realising their full potential. Depending on the requirements, the steps required to attain may include, but are not limited to:

1. Process Evaluation and Improvement

Assessing existing processes and ascertaining areas and methods of improvement.

2. Systems Integration and Implementation 

The correct implementation of new systems and integrating them fully into existing systems is critical to streamlining operations.

3. Project Management

Performing the vital task of managing projects throughout the process, from the planning stages to completion.

4. Data Management and Security 

Critical in these times of rampant Cybercrime, the astute management of data and maximising its security is essential.

5. User Training and Support

User anxiety and insecurity can be side-effects of changes to processes and systems. Training and support are all a part of ensuring that our Business Facilitation Services are comprehensive and effective!

Personal assistance and executive support encompass a range of services aimed at facilitating the smooth functioning of an individual or a business leader. This involves providing strategic assistance, aiding in decision-making processes, and offering a proactive approach to problem-solving. The ultimate goal is to alleviate the workload, optimise efficiency, and enable the individual or executive to focus on critical aspects of their roles while ensuring a seamless and organised workflow.

1. Business and personal travel arrangements (Local)

2. Calendar Management:

Scheduling meetings and appointments

Outlook & online (i.e. Zoom, Teams)

Responding to RSVP's

General administrative support involves a broad spectrum of tasks essential for the smooth operation of an organization. The aim is to ensure that administrative functions run efficiently, allowing the organization to focus on its core operations and goals.

The services listed below are not exhaustive; please get in touch with us to discuss your specific requirements.

1. Bassic Bookkeeping, debtors & creditors management (Pastel/Xero)

A range of daily, weekly, and monthly actions. This includes managing bank statements for incoming/outgoing payments, invoicing, deposit/payment tracking, debt collection, and reconciliations. 

Set up and management of income & expense budgets incl. reconciliations.

2. Administrative Duties

CRM Management & Maintenance

Set up of an efficient system & ongoing filing - Includes management of online files (Drop Box, Google Drive, One Drive, Share Point).

Set up of and management of excel sheets.

Office Supplies and Consumables.

Client and Supplier follow up.

Vendor Application forms.

PDF: convert, merge, split, create fillable forms.

Set up of online forms (i.e Google, Jotform etc).

Social Media maintenance.

Corporate & private gifting.

Ad-hoc duties.

Supporting your event with expertise and personality, our team offers a full turnkey scope of supply or assists your in-house marketing/coordination team.

As professional and experienced event managers, we have years of collective experience excelling in event logistics and management, working on blue-chip corporate and social gatherings.

Irrespective of the event's scale, each inquiry is approached individually, receiving the dedicated time, focus, and detail it deserves.

From venue sourcing, supplier and logistics management pre-event, onsite event support, to a comprehensive event debrief, The VA Office ensures the success of every event.

Whether you require extensive support or just a little, our assistance allows you to prioritise the elements most crucial to your goals.

The services listed below are not exhaustive; please get in touch with us to discuss your specific requirements.

1. Brainstorming and implementing event concepts.

2. Concept/Proposal/Mood board documents for client's approval.

3. Sourcing, liaison and negotiating with all vendors.

4. Budget development including:

- Compiling and submission of budgets for approval

- Detailed payment schedules

5. Continuous liaison throughout the event lifecycle with clients and suppliers/vendors.

6. Flight and ground transfers.

7. RSVP Management.

8. All event logistics.

9. Obtaining all necessary permits: Health & Safety, Event, Liquor license etc.

10. Manage branding and communication.

11. Informational welcome packs & event merchandise.

12. Compilation and distribution of Production schedules/Running orders.

13. Coordination of all vendors/suppliers on the day.

14. On-site Event Management from set-up to breakdown to ensure event success.

15. Event Debrief.

 

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