Agent Application Form

Agent Application Form
To apply to become an authorised student recruitment agency for Apex Australia Higher Education (AHE) please complete this agent application form, and submit it to AHE with the relevant supporting documentation via email to admissions.he@apexaustralia.edu.au

In addition to the information below, please submit the following supporting documentation:

1. Evidence of membership of professional associations.
2. If your agency has had its agreement with a provider terminated, please include a document detailing the circumstances.

Please note that if you are an agent from India or Pakistan, you must be a member of relevant organisations before AHE can accept your
application. For India, the relevant association is the ‘Association of Australian Education Representatives in India’. For Pakistan, the
relevant association is the ‘Association of Professional Education Consultants of Pakistan’.

If you are unable to submit the above or any details below, please include a note in your email submission.

The Apex Australia Marketing Manager will contact you to verify information, obtain further documentation if required and/or discuss the terms of the Agent Agreement, including commission rates and promotions.

If your application is successful the APEX Australia Marketing Manager will prepare an Agent Agreement and email it to your office. Sign the Agent Agreement and send it back to APEX Australia. The APEX Australia Marketing Manager will then provide an induction for the agent/agency.

Company Information
Registered Business Name*
Trading Name*
Australian Business Number (ABN) / Company Registration Number (Overseas Agency)
Business Registration Documents*

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Company Profile

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Directors details*

	Name	Phone Number	Email
Director 1
Director 2
Director 3

Business Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Email*
example@example.com
Key Contact Information
Title
Full Name*
Position*
Phone Number*

Area CodePhone Number
Email*
example@example.com

Accounts Contact
Name

First NameLast Name
Email
example@example.com
Administration / Admissions Contact
Name

First NameLast Name
Email
example@example.com
Marketing Contact
Name

First NameLast Name
Email
example@example.com

Certifications

Agent Certifications

	Reference
MARA Registration
ICEF
QEAC
ISANA
IEAA
AAERI
Other

MARA / ICEF / QEAC / ISANA / IEAA / AAERI / Other Registration

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Additional Agent Information

	Answer
Years in Business
Years in the Education industry
Number of students recruited in the previous year (all destinations)
Number of students recruited to study higher education in Australia in the past 5 years
Number of students recruited to study higher education in Australia in the past 1 year

What are the main countries that you currently recruit students from?*
List the most popular courses you currently promote*
Which Australian Higher Education institute or Universities do you have a direct agreement with *
Which agency associations is your organisation currently a member of *
Has your agency ever had an agreement terminated by a provider?*

YesNo
What service fees do you currently charge students? Please list each service and related fees:*

References

Please provide the contact details for 2 Australian higher education providers you currently represent:

Reference 1*


Contact Person
Position
Name of Institution
Email
Phone

Reference 2*


Contact Person
Position
Name of Institution
Email
Phone

Other Supporting Documents

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Education Agent Code of Conduct
Standard 4 of the National Code 2018 outlines the requirements and responsibilities for CRICOS providers who engage education agents to recruit overseas students. The purpose of this Code is to set the minimum standards of conduct and practice that our authorised education agents are required to maintain. The Code specifies the standards of professionalism that AHE expects of our agents, as well as the requirement that prospective overseas students be engaged with honestly and with integrity, so that their (the prospective overseas students’) interests and
rights are protected. “Agents” in this code refers to all employees of the agency, their sub-agents and contractors.
This Education Agent Code of Conduct has been developed in conjunction with The National Code 2018 Standard 4
We expect our education agents to work with overseas students professionally and in an ethical manner. AHE expects its education agents to
comply with this Code. If there are any serious breaches of this code, AHE will seek to terminate the AHE Agent Agreement.

Agent Responsibilities

• Agents are to act with honesty and integrity in all of their dealings with prospective students and AHE. Further, agents are to market
and promote AHE courses in such a way that the reputation of both AHE and the broader industry are protected.
• Agents are to demonstrate knowledge of and understand the requirements of both the ESOS Act 2000 (Cth) and the National Code
2018. Further, they are to actively ensure that their staff and sub-agents are properly trained in this area.
• Agents must provide all relevant information regarding the courses and AHE to prospective students in order to allow them to make
an informed decision.
• Agents are not to knowingly recruit students where there is conflict with the Standard 7 requirement.
• Agents are not to disseminate false or misleading information about AHE, its courses, its association with other providers, possible
migration outcomes, or employment outcomes.
• Agents are to provide up-to-date information to all prospective students.
• Agents must adhere to the AHE Student Admission Policy and Procedure for student recruitment. The policy is available in full at
https://apexhe.nsw.edu.au/
• Agents must safeguard the personal and sensitive information provided by prospective students.

APEX Australia Higher Education’s (AHE) Responsibilities:

• AHE agrees to provide current, accurate marketing materials prior to students being enrolled.
• AHE agrees to market its courses with absolute integrity and professionalism.
• AHE agrees to provide services to its students as per the AHE Letter of Offer and Agreement.
• AHE will maintain regular contact with the agent to keep them up to date.
PRIVACY AND DISCLOSURE OF INFORMATION ABOUT THE AGENT

1. AHE is required to collect information concerning their Agents which may be shared with the Australian Government as relevant
for the purposes of

• ensuring compliance with the ESOS Act 2000 and the National Code 2018;
• assisting with regulating of Agents;
• promoting compliance with the conditions of a particular student visa or visas, or of student visas generally; or
• facilitating the monitoring and control of immigration.

2. Agents should also note that information about Agents who have agreements with AHE can be accessed by all CRICOS providers through PRISMS. Information that is provided includes

• the outcome of the enrolments;
• the percentage of completed COEs by the Agent; and
• the number of COEs created with the Agent’s involvement against the total number of COEs created for the provider
The AUSTRALIAN INTERNATIONAL EDUCATION AND TRAINING - Agent Code of Ethics is available from:

https://internationaleducation.gov.au/news/latest-news/Documents/Australian%20International%20Education%20and%20Training%20-%20Agent%20Code%20of%20Ethics.pdf

Agent Declaration

I agree to be bound by AHE’s Education Agent Code of Conduct above and other relevant legislation including the National Code 2018. Failure to adhere to the Code of Conduct and relevant legislation will lead to the termination of the AHE Agent Agreement
Name

First NameLast Name
Position
Email
example@example.com
Signature

Clear
Date

DayMonthYear
Date
APEX Institute of Higher Education (t/a)
APEX Australia Higher Education

ABN: 45 615 071 853
TEQSA Provider ID: PRV14320
CRICOS Provider ID: 03967J
Should be Empty:

Agent Application Form

Company Information

Key Contact Information

Accounts Contact

Administration / Admissions Contact

Marketing Contact

Certifications

Additional Agent Information

References

Education Agent Code of Conduct

Agent Declaration