Renting conditions flash survey

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1. Name
First Name
Last Name
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2. Email
example@example.com
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3. PostcodePlease provide us with your postcode
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
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4. Your employmentYou may choose more than one options
Full time employed
Part time employed
Self-employed
Unemployed
Student
Retired
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5. Your housing circumstances
Private rent - not shared
Private rent - shared
Lodger
Council rent
Housing Association rent
Temporary accommodation
Homeless - sofa surfing or hostel
Homeless - on the streets
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6. Your living space
Room with shared facilities (bathroom/kitchen)
Studio
1 bedroom
2 bedroom
3 bedroom
4 bedroom or more
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7. Your heating - System
Regular or conventional boiler (gravity fed with water tanks)
System boiler (pre-heated water stored in a tank)
Combi boiler (provides hot water and heating on demand, flow through)
Back boiler (provide both hot water and heating, usually installed behind the fireplace)
District heating system (heating and hot water arrives from a distant location via pipes)
Ground source heat pump
Storage heaters
Warm air system
Other (you may describe it in the free text boxes later on in the survey)
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8. Your heating - Fuel
Gas
Electricity
LPG (liquid petroleum gas)
OIl
Coal
Other solid fuel
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9. Your heating - Age of your systemIf you are not sure please estimate/guess
1-5 years old
5-10 years old
10-20 years old
More than 20 years old
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10. What percentage of your monthly income is spent on energy bills?Please use the slider 1-100.
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11. Have you had to choose between living with mould or unaffordable heating bills?
YESNO
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12. What was the state of your home when you moved in?Please use the slider in each category to set your rating
Walls and decor
Heating/plumbing
Appliances
Furniture/furnishing
Doors and locks
Fire safety/electric sockets
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Walls and decor
Heating/plumbing
Appliances
Furniture/furnishing
Doors and locks
Fire safety/electric sockets
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13. Did you take your own pictures/video when you moved in?
YESNO
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14. Were you able to contact your landlord/agency about repair issues at the beginning of your tenancy?
YESNO
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15. What is the state of your home now?Please use the slider in each category to set your rating
Walls and decor
Heating/plumbing
Appliances
Furniture/furnishing
Doors and locks
Fire safety/electric sockets
Row 0, Column 0Row 0, Column 1Row 0, Column 2Row 0, Column 3Row 0, Column 4
Row 1, Column 0Row 1, Column 1Row 1, Column 2Row 1, Column 3Row 1, Column 4
Row 2, Column 0Row 2, Column 1Row 2, Column 2Row 2, Column 3Row 2, Column 4
Row 3, Column 0Row 3, Column 1Row 3, Column 2Row 3, Column 3Row 3, Column 4
Row 4, Column 0Row 4, Column 1Row 4, Column 2Row 4, Column 3Row 4, Column 4
Row 5, Column 0Row 5, Column 1Row 5, Column 2Row 5, Column 3Row 5, Column 4
Walls and decor
Heating/plumbing
Appliances
Furniture/furnishing
Doors and locks
Fire safety/electric sockets
Row 0, Column 0Row 0, Column 1Row 0, Column 2Row 0, Column 3Row 0, Column 4
Row 1, Column 0Row 1, Column 1Row 1, Column 2Row 1, Column 3Row 1, Column 4
Row 2, Column 0Row 2, Column 1Row 2, Column 2Row 2, Column 3Row 2, Column 4
Row 3, Column 0Row 3, Column 1Row 3, Column 2Row 3, Column 3Row 3, Column 4
Row 4, Column 0Row 4, Column 1Row 4, Column 2Row 4, Column 3Row 4, Column 4
Row 5, Column 0Row 5, Column 1Row 5, Column 2Row 5, Column 3Row 5, Column 4
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16. During this tenancy have you had any of these problems?
Damp/mould
Broken boiler
Broken washing machine
Broken fridge
Pest infestation
Leaks/floods
Faulty windows/doors
Broken furniture (if furnished by landlord)
Broken structure (ceiling, floor, walls, steps, railings)
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17. Are you suffering/have you suffered from others' antisocial behaviour?
YESNO
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18. Are there any conditions listed in questions 15-17 that potentially or actually affecting your physical or mental health?Please give details
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19. Do you consider yourself as a good, caring tenant?We know, it's a sensitive question, please try to be honest, we won't tell your landlord
Yes
Mostly
Somewhat
I can't be bothered
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Yes
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Mostly
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Somewhat
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I can't be bothered
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20. Are you confident to contact your landlord about issues with your rented home?We know, it's a sensitive question, please try to be honest, we won't tell your landlord
Yes, they're very helpful
Depends on the issue
No, I heard bad stories
No, I had bad experiences
There's no point
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Yes, they're very helpful
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Depends on the issue
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No, I heard bad stories
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No, I had bad experiences
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There's no point
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21. How quickly does your landlord/agency typically respond to your initial contact?
Within 24 hours
1-2 days
3-5 days
1-2 weeks
Over 2 weeks
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1-2 weeks
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Over 2 weeks
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22. Have you ever suffered from any repercussions from your landlord/agency because you had a complaint?
YESNO
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23. How quickly does your landlord/agency typically resolve the problem?
Within 24 hours
1-2 days
3-5 days
1-2 weeks
3-4 weeks
Over a month
Never
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Within 24 hours
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1-2 days
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3-5 days
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1-2 weeks
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3-4 weeks
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Over a month
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Never
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24. Any added comments on this topic?Please feel free to share any experiences, keeping your focus on the conditions of your living and customer service you're getting as a tenant.
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