Hunter Douglas Warranty Form

Hunter Douglas

Warranty Repair Request Form
Name

First NameLast Name
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number
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Email
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Order Information
Date of purchase

MonthDayYear
Date
Type of repair

Broken StringControl MechanismMotorOther
Requesting In Home Service (quote to be emailed)

YesNo
To better serve you we encourage you to provide a brief description of the problem and upload a photo or video.
File Upload

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Hunter Douglas Limited Lifetime Warranty
Covered by a Lifetime Limited Warranty
- Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below)
- All internal mechanisms
- Components and brackets
- Fabric delamination
- Operational cords for a full 7 years from the date of purchase
- Repairs and/or replacements will be made with like or similar parts or products
- Hunter Douglas motorization components are covered for 5 years from the date of purchase
Not Covered by a Lifetime Limited Warranty
- Any conditions caused by normal wear and tear
- Abuse, accidents, misuse or alterations to the product
- Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time
- Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance
- Shipping charges, cost of removal and reinstallation
Note: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense.
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Repair Type
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