Kind Closet Consignment Agreement

In an effort to operate a viable local business, provide an opportunity to generate revenue from your unwanted apparel, and support charitable organizations, the following procedures have been established. 

CONSIGNMENT DETAILS:

Kind Closet retains full discretion over the pricing, merchandising, markdowns, discounts, and promotions applied to consigned merchandise.

Our standard consignment split is:

• 0–75 days: 60% Kind Closet / 40% Consignor
• 76–100 days: 70% Kind Closet / 30% Consignor
• 101–150 days: 80% Kind Closet / 20% Consignor
• After 150 days: Remaining items become the property of Kind Closet and/or are considered a donation to our charitable cause unless other arrangements have been made in advance.

Preferred Consignor Terms: Select regular consignors may qualify for our Preferred Consignor program, which rewards items that sell quickly with a higher consignor share. The faster your items sell, the more you earn.

Preferred consignor share:

• 0–30 days: 50%
• 31–75 days: 40%
• 76–100 days: 35%
• 101–150 days: 25%
• After 150 days: Remaining items become the property of Kind Closet and/or its designated charitable cause.

Preferred Consignor status is offered at Kind Closet's discretion and is intended for regular consignors who consistently provide clean, desirable, sale-ready merchandise.

Vendor / Maker Terms: Specialty, handmade, or locally made merchandise may qualify for separate Vendor/Maker terms at Kind Closet's discretion. Approved Vendor/Maker merchandise is currently sold at a 30% Kind Closet / 70% Vendor split.

Vendor/Maker arrangements are separate from standard apparel consignment and may have different intake, inventory, reclaim, and ownership terms. Eligibility and acceptance of merchandise are determined by Kind Closet.

Consignment proceeds are available as store credit immediately after an item sells.

Checks may be issued once an account balance exceeds $75. Venmo is also available as a payout option. A $5 payout fee applies when earnings are paid out rather than used as store credit or donated to one of Kind Closet's designated charitable causes.

APPAREL INTAKE

Each consignor may bring in up to 20 items per 40-day period.

This limit is subject to change based on available space, processing workload, seasonal needs, or other circumstances that may arise.

Seasonal Intake

Spring/Summer — March through July
Examples include tanks, sleeveless and cold-shoulder tops, dresses, skirts, shorts, capris, swimwear, and sandals.

Fall/Winter — September through January
Examples include jackets, sweaters, hoodies, long-sleeve dresses, boots, and scarves.

Four-Season Items — Accepted Year-Round
Examples include T-shirts, jeans, maxi skirts, purses, jewelry, and other items that can reasonably be worn or used throughout the year.

Items brought in during the incorrect season may be placed into the JCAPS fundraising account rather than consigned.

February and August are donation-only months for animal shelter fundraising purposes. Four-season items suitable for year-round sale are especially appreciated during these months.

WHAT WE ACCEPT

Kind Closet accepts women's and men's clothing, shoes, accessories, purses, and other approved merchandise.

Items should be:

• Clean and freshly laundered
• Free of pet hair, debris, stains, and unpleasant odors
• In excellent condition
• Preferably new or like-new
• Complete with legible sizing tags when applicable

Shoes should be thoroughly cleaned before being brought in.

Brand-name merchandise is preferred.

Items that do not meet our standards, are unsuitable for the sales floor, or cannot reasonably be sold may be donated rather than consigned.

Minimum Resale Value: Items must have an estimated resale value of $5 or more to be accepted for consignment. Items that Kind Closet determines cannot reasonably be priced at $5 or more may be declined.

As of February 1, 2026, children's clothing is no longer eligible for consignment. Children's clothing brought to Kind Closet may instead be used for fundraising purposes.

PROCESSING

Kind Closet is operated by one person, and incoming merchandise cannot always be reviewed immediately. Please allow up to 4 weeks for processing and tagging.

Dropping off an item does not guarantee that it will be accepted for consignment or placed on the sales floor.

Processing Fee: A $1 processing fee applies to each item sold. This fee helps offset the costs associated with processing, tagging, inventory management, and selling consigned merchandise.

Consignors are responsible for keeping track of their consignment dates and reclaim period. Kind Closet does not automatically gather or return unsold merchandise.

Please review consignor responsibilities below.

CONSIGNOR RESPONSIBILITIES

1. Sort Through Your Items Before Drop-Off

Please check your merchandise carefully before bringing it in.

Look for wear and tear, holes, stains, pet hair, debris, fading, snags, broken zippers, missing buttons, tarnish, tangles, or other damage.

Items should be clean and freshly laundered — please avoid giving me the ick.

We have limited space to store unwanted or unsellable inventory. Items deemed unsuitable for the sales floor may be donated.

2. Label & Retrieve Your Containers

All containers must be clearly labeled with your first and last name or consignor number so merchandise can be credited to the correct account.

If you would like your containers returned, you are responsible for retrieving them in a timely manner. Kind Closet has limited storage space and cannot guarantee long-term storage of containers.

3. Keep Your Information Current

Please notify Kind Closet of changes to your address, phone number, email address, or other account information so payouts and communications reach the correct person.

4. Join the Kind Closet Consignors Facebook Group

Consignors are encouraged to join the Kind Closet Consignors group on Facebook.

This is the easiest way to communicate general updates, changes to intake limits, requests for specific merchandise, and other information affecting consignors.

5. Help Spread the Word

If you want your items to sell, help us let people know they're here!

Sharing Kind Closet posts and merchandise on social media helps bring shoppers into the store. Don't use social media? Word of mouth is still one of the best forms of advertising.

Please direct interested shoppers to Kind Closet to purchase consigned merchandise through the store.

6. Reclaiming Consigned Items

Consignors who wish to reclaim unsold merchandise may do so during the 100–150 day reclaim period following the original drop-off date.

Consignors are responsible for:

• Keeping track of their own reclaim dates
• Locating and gathering their merchandise from the sales floor
• Bringing all reclaimed merchandise to the register
• Having each item properly scanned out of Kind Closet's inventory before removing it from the premises

Kind Closet does not send reclaim reminders.

A $2 reclaim fee per item applies to all reclaimed merchandise. This fee helps offset the time, supplies, tagging, pricing, merchandising, inventory management, sales-floor space, and removal involved in processing consigned items.

Consigned merchandise may not be removed from the store without being properly scanned out and the applicable reclaim fee paid.

Items already selected by a customer for purchase or brought to checkout may not be reclaimed. Once a customer has selected an item for purchase, the transaction must be completed through Kind Closet according to the original consignment terms.

Items remaining after 100 days may be donated to charity at any time without notice. After 150 days, ownership transfers to Kind Closet and/or its designated charitable cause and the merchandise is no longer eligible for reclaim.

Repeated or excessive reclaiming may result in the consignor becoming ineligible to consign with Kind Closet in the future. Consignment requires significant time, supplies, labor, and sales-floor space, so reclaiming is intended to be an occasional option rather than a routine method of retrieving processed inventory.

IMPORTANT

By leaving merchandise with Kind Closet, the consignor acknowledges and agrees to these policies, including Kind Closet's authority to price and discount merchandise, the applicable consignment split, donation timelines, reclaim procedures and fees, and policies regarding unsuitable or unclaimed merchandise.

Kind Closet reserves the right to modify intake limits, accepted merchandise, processing procedures, and other operational policies as necessary to accommodate available space, workload, seasonal demand, and the needs of the business.

By signing this agreement, I acknowledge that I have read and agree to the above terms and conditions.  I understand that unsuitable items will be donated to charity.  I agree to hold Kind Closet and personnel harmless in the event of inventory loss.  I have read and undertand all of my consigner responsibilities.  

Kind Closet Consignors Facebook Group
We have a private Facebook group for Kind Closet consignors where we share intake updates, requests for specific items, policy changes, and other consignor information.

Please join the group if you'd like to receive these updates. Sharing Kind Closet posts is also an easy way to help your items reach more shoppers — more shares = more eyes!