Please be advised that PLPOA staff (Community Liaisons) are not going to enact an immediate response or resolution to a violation. If the complaint is after hours or involves a violation of an Archuleta County Ordinance, owners are expected to notify their authorities prior to submission of a complaint form. Violations such as dogs at large, noise, fires or parking in the road have the capability of the responding Law or Code Enforcement officer issuing a summons and complaint on the spot. In the instance of there being a threat to life or personal safety, please dial 911. A PLPOA Community Liaison will attempt to notify property owners, but it may take days before we receive any response. Violations involving Vacation Rental Properties should call the 24 Hour Vacation Rental Complaint Line at (970) 294-7869 in addition to submitting an online complaint.
As we do not share any information about any property with anyone other than the property’s actual owner, we will not report back to any complainant as to the status of any complaint submitted. Conversely, we will not share any information about the complainant to the owner in violation.
Any complaint form that is not complete or has ambiguous information (i.e. a street name in leu of an actual address) will be discarded.