TeleCare is a FREE telephone reassurance program that offers a daily connection and supports caregiving services already in place. Our trained Reassurance Specialists provide friendly calls to seniors and/or those with disability.
The TeleCare program aims to reduce isolation, loneliness, and depression, and help people to remain independent in their homes. Specifically, TeleCare offers:
-Emotional support and a friendly check-in
-Medication reminders
-Safety checks
TeleCare provides clients with the comfort of knowing that someone will contact them on a regular basis. It also offers families the peace of mind that their loved ones are being checked on daily. Each client has a safety plan in place and a designated contact is alerted if we are unable to reach a client by telephone.
TeleCare calls are made 365 days a year between 7am and 10pm. The time and frequency of calls depends on a person’s needs and preferences. If you or someone you know is interested in learning more about TeleCare, please call 315.218.1915 or email telecare@contactsyracuse.org. You may also complete this brief online form and someone will reach out by telephone to follow up.