Complaints & Feedback

1

Hello, what's your name?First name will do!

First Name

Last Name

2

And what brings you here today?

I'd like to make a complaint

I have some feedback for you

Oops, I'm in the wrong place!

3

Did you purchase from a Bazinga Emporium?* This field is required.

Yes, the one at Peak Club

Yes, the one at Mutiara Exchange, Building 1

Yes, the one at Mutiara Exchange, Building 4

Yes, the one at Armada Rimba

No

4

What item(s) did you purchase?* This field is required.Please be as specific as possible

5

How did you pay for your purchase?* This field is required.

Pocket

Credit Card

6

The purchase was made at time * on date * .

7

Which would you prefer?* This field is required.

Void payment

Leave item at reception for collection at a later date

A code to redeem the same item

Other

8

Can you tell us what happened?Please tick all that apply

Item got stuck

Item fell through the gap

Item failed to dispense

Dispensing window didn't open

Other

9

Please leave a phone number below* This field is required.So we can get in touch!

10

So sorry that you have a complaint, tell us all about it below!* This field is required.Upload a photo too, if you'd like! Things you might want to include: item & price

11

Let us know your feedback below, we appreciate it!* This field is required.

12

If you'd like for us to be able to reach you, please leave your email address or phone numberTotally optional ☺️