Please Read: Graphic Design Purchase Policy

1. Order and Payment:

• All graphic design orders must be placed through our website or a designated platform.
• Payments are accepted through secure and reputable payment processors.
• 50% deposit is required before the design work begins.

2. Delivery:

• All finished products will be sent via EMAIL (Please make note if you prefer another delivery method).
• All graphic design products offered for purchase from Angelai Grafics are digital and non-tangible goods. No physical items will be created.
• Delivery times may vary depending on the complexity of the project. We will provide estimated delivery times upon order confirmation.
• We are committed to delivering high-quality design work, and we will work closely with you to meet your expectations.

3. Revisions:

• All design drafts will have our watermark on it. The final version will not have the watermark.
• We offer a limited number of revisions to ensure your complete satisfaction with the final design. (5 revisions MAX)
• Additional revisions may be subject to extra charges, depending on the scope of changes. (5+ revisions submit to $7 fee per additional revision)

4. Copyright and Usage:

• Upon full payment, the design becomes the property of the client, and the client is granted full usage rights.
• We retain the right to display the work in our portfolio and promotional materials.

5. Refunds and Cancellations:

• Due to the nature of digital products, refunds will not be provided once the design files have been downloaded. If there are issues with the files or if you have any questions, please contact us for assistance.
• Refunds are provided on a case-by-case basis. If you are dissatisfied with our service, please contact us to discuss your concerns.
• If a project is canceled after work has begun, a partial refund may be issued, accounting for the work completed.

6. Privacy and Data Security:

• We take your privacy and data security seriously. Any personal or sensitive information provided is kept confidential and is only used for the purpose of the project.

7. Customer Responsibility:

• The customer is responsible for providing clear and timely communication, as well as any necessary project materials (text, images, etc.).

8. Copyright Compliance:

• It is the customer's responsibility to ensure that any materials provided for the project do not infringe upon the copyrights or trademarks of others.

9. Changes to Policies:

• We reserve the right to make changes to our policies at any time. Customers will be notified of any policy changes.