Terms and Conditions
1. Client ensures they are in fact the owner of the pet(s) and that they have right to place the animals under the care of the Pet Sitter. All pet(s) information and guidance must be provided in writing via text, email, software communications and/or via hand written or typed notes. Just-Like-family Pet Sitting is not responsible for following any pet(s) information and guidance provided verbally by the client, as things can be easily missed or forgotten and thus must be provided in one of the written methods. Client agrees all pet(s) information and guidance provided to Just-Like-Family Pet Sitting is true and thorough.
2. Just-Like-Family Pet Sitting agrees to provide pet sitting and other applicable pet care services in a reliable, caring and trustworthy manner. In consideration of the services and as an express condition thereof, the client expressly waives and releases Just-Like-Family Pet Sitting from any and all claims against the company, its owners, employees and representatives, except those arising from negligence or willful misconduct on the part of Just-Like-Family Pet Sitting.
3. Client agrees to notify Just-Like-Family Pet Sitting of any concerns within 24 hours of completion of services.
4. Client agrees to pay all charges accrued for services rendered. Client understands that payment is due the day of start of service to the time of the commencement of services unless explicably agreed upon supplementary payment terms.
5. Client will incur a $35 charge for each returned check in addition to any and all bank fees attributed to the returned check.
6. Just-Like-Family Pet Sitting Company shall exercise all precautions against sickness, injury, escape, loss, accidents or death of Client's pet(s). Just-Like-Family Pet Sitting is not responsible for sickness, injury, escape, loss accidents or death of Client's pet(s) unless caused through negligence or willful misconduct on the part of Just-Like-Family Pet Sitting.
7. In the case of the pet(s) experiencing an injury and/or illness under the care of the Cient prior to scheduled services commencing, the Client agrees to promptly inform Just-Like-Family Pet Sitting in writing about any injury and/or illness the pet(s) may have experienced or be currently experiencing so that Just-Like-Family Pet Sitting is able to evaluate and determine if commencing with scheduled services is appropriate and safe for the Pet Sitter and for the pet(s). Just-Like-Family Pet Sitting reserves the right to deny or cancel scheduled services in the case that it is determined the care or risk to the pet(s) is beyond the scope of care or capabilities of the Pet Sitter.
8. Client represents and warrants that pet(s) are currently vaccinated in accordance with all local, state and federal laws and regulations.
9. Client agrees that Just-Like-Family Pet Sitting has the right to cancel scheduled services if there are any signs of the pet experiencing an infectious illness.
10. Just-Like-Family pet Sitting will follow the directions of the Veterinary Release Form in the case a pet should become injured or sick.
11. Client accepts responsibility for all medical expenses and other damages resulting from an injury to the Pet Sitter, other persons or other animal(s) caused by the Client's pet(s) or negligent act.
12. Client agrees to indemnify, hold harmless and defend Just-Like-Family Pet Sitting in the event of a claim by any person injured or otherwise damaged by Client's pet(s) or negligent act.
13. Just-Like-Family Pet Sitting reserves the right to charge a cancellation fee of 100% of the scheduled visits for services cancelled with less than 48 hours' notice prior to the scheduled service.
14. Clients returning home early prior to booked services scheduled ending or clients departing later than the booked services are set to begin will be required to pay for the entire reservation in full as the Pet Sitter is booked according to their availability at the time services are agreed upon.
15. Just-Like-Family Pet Sitting reserves the right to terminate this contract at any time if the Pet Sitter, in his/her sole discretion, determines that the Client's pet(s) poses a danger to the health or safety of itself, other pets, other people or the Pet Sitter. If concerns prohibit the Pet Sitter from caring for the pet, Just-Like-Family Pet Sitting will attempt to contact the Client to arrange alternative care. If the Client cannot be contacted the Client authorizes Pet Sitting Company to place the pet in a licensed kennel with all charges and fees arising to be the responsibility of the Client.
16. Pet Sitting with Savannah reserves the right to refuse service to any client, at any time, for any reason.
17. In the case of an emergency, inclement weather or a natural disaster, the Client authorizes Just-Like-Family Pet Sitting to use reasonable judgment for the care and well being of Client's pet(s). Pet Sitting Company will make reasonable efforts to maintain service during these conditions, but reserves the right to adjust the schedule of service based on the sole discretion of the Pet Sitter.
18. Client is responsible for supplying the necessary equipment and supplies, needed for the care of their pet(s) including, but not limited to, a sturdy, well-fit harness or collar, and leash for walks, or in case of emergencies, pet food, medications, and identification tags. Client agrees to pay a $25.00 time/distance trip fee per occurence for each trip required to acquire needed equipment and/or supplies in addtion to the costs of the actual equipment and/or supplies purchased by Pet Sitter for the Client's pet(s). Costs of all purchases and related service fees will be reimbursed to Just-Like-Family Pet Sitting within 14 days.
19. Client authorizes this contract to be valid for future agreed services provided by Just-Like-Family Pet Sitting.
20. Client acknowledges that any changes and updates to Pet Sitting with Savannah's terms and conditions will be communicated to all clients via written communication prior to the commencement of any future services. In this case, the client agrees to review, sign and accept an updated service agreement prior to future services being rendered.
21. The terms of this document apply to all pets owned by the client, including any and all new pets that the customer obtains on or after the date this document was signed.
22. I have read the above terms and conditions. I know, understand and agree to all terms stated above.
By signing below, I am accepting this document as a contractual agreement.