The following is Orvieto Musica's refund policy for emergency cancellations:
- Written cancellation notification by April 1: Forfeit deposit
- Written cancellation notification between April 2 and May 1: Forfeit 50% of total paid or full deposit, whichever is more
- Written cancellation notification on or after May 2: No refund
Notice of cancellation must be received, in writing, postmarked by the above date.