We collect your name, address, contact details, information about your pets and their food requirements, and brief information about your need for assistance. We use this information to assess your application, allocate suitable pet food, arrange delivery, manage demand and maintain appropriate service records.
Our lawful basis is our legitimate interest in operating the pet food bank fairly, safely and effectively.
Your information will only be accessible to authorised Dog Desk Animal Action directors, volunteers or delivery personnel who need it, and trusted providers that host or support this form. We will not sell your information or use your food-bank application details for marketing without asking separately.
Incomplete or unsuccessful applications will normally be deleted within six months. If assistance is provided, application and delivery records will normally be retained for up to 24 months after the final delivery, unless they are needed for longer because of a legal requirement, complaint or dispute.
You may ask us to access, correct or delete your information, restrict its use or object to its use. Contact help@dogdeskanimalaction.com.