Smoked Maine Customer Feedback

Which one of our locations are you providing feedback for?*

Is this your first time visiting Smoked?

On a scale of 1 to 5, how would you rate the cleanliness of Smoked?

What was the best part of your visit to Smoked?

FOR TAKEOUT ORDERS ONLY: How would you rate the efficiency of the staff in taking your order? If you were placed on hold, how long was the hold time before a staff member was able to take your order? Was your order ready in the time communicated? How accurate was your takeout order? How well-packaged was your takeout order? How would you rate the freshness of the food in your takeout order? Was our staff courteous and friendly during pickup?

How would you rate your overall take-out experience?

Was your service welcoming, friendly and attentive? Did the server address your needs promptly and efficiently? How was the speed of service? Were you greeted upon arrival? How long did you have to wait before being seated at your table? How frequently did the staff check on you during your meal?

How would you rate your overall service?

What did you order? How would you rate the taste and presentation of the dishes you ordered? Were the portion sizes of the meals satisfactory?

What did you like best about our menu? Were you satisfied with our drink menu? Was there anything missing from the menu? Are there any particular areas where you feel we could improve?

How would you rate the overall food quality?

On a scale of 1 to 10, how would you rate your overall dining experience at Smoked Windham? Did wet meet your expectations? Would you recommend Smoked Windham to others? Why or why not?

Please list any further comments, compliments, complaints, questions, or concerns:

While you are more than welcome to remain anonymous- we kindly request that you provide your name and contact information so that we can follow up with any questions, address or correct any issues etc.

Name:

E-mail Address

Thank you sincerely for taking the time to share your honest and detailed feedback with us. Your input holds value as we strive to continually enhance the quality of both our food and service, elements we take immense pride in.

Your insights contribute significantly to our ongoing commitment to excellence, and we are grateful for your thoughtful input. We look forward to incorporating your feedback into our efforts to ensure an even more enjoyable experience for you and all our valued patrons.