Maturity Score Index Survey
  • Maturity Score Index Survey

    MSI is here to guide your IT professional services organization to profitable growth. Take the survey, identify blind spots, and get actionable recommendations that will help you achieve up to 33% higher profit margin (according to the #1 European Profitability and Utilization Report).
  • Before we start

    Share your email with us so we can send you personalized insights. Important: This is a gentlemen's agreement—we won't spam you, add you to any email marketing list, or use your email for anything other than communication-related to the Report and MSI itself.
  • How do you typically bill your clients? [single choice]*
  • Do you track your employee’s work time (i.e. the number of hours your employee works during a day or period of time)? [single choice]*
  • Do you track employee's utilization? [single choice]*
  • Which of the below statements best reflects your company’s thinking? [multiple choice - choose at least one answer]*
  • Which of the following statements best describes your company/team at the moment (please disregard any plans or changes to be introduced in the future)? [single choice]*
  • Do you track utilization across seniority? [single choice]*
  • What value do you see in tracking employee’s work time? [multiple choice - choose at least one answer]*
  • Which of the following statements best describes your company/team at the moment (please disregard any plans or changes to be introduced in the future)? [single choice]*
  • Which of the below statements best reflects your company’s thinking and approach to setting KPIs regarding profitability? [multiple choice - choose at least one answer]*
  • Which of the below statements best reflects your company’s thinking and approach to setting KPIs regarding utilization? [multiple choice - choose at least one answer]*
  • Which of the following statements best describes your company/team at the moment (please disregard any plans or changes to be introduced in thefuture)? [single choice]*
  • Which of the below performance criteria do you track in your company/team at the moment (please disregard any plans or changes to be introduced in the future)? [multiple choice - choose at least one answer]*
  • Which of the below statements best reflect your company’s thinking and approach to using data to forecast long-term (3 months +) utilization for projects? [single choice]*
  • Which of the below statements best reflects your company’s thinking and approach to managing bench pool (i.e. employees who are available to take on new work)? [single choice]*
  • Which of the following statements best describe your company’s approach towards scheduling work: [multiple choice - choose at least one answer]*
  • What is your company’s current approach towards soft booking capacity for projects that are in the final contracting stages but not yet confirmed? [multiple choice - choose at least one answer]*
  • Which of the below statements best reflects your company’s thinking and approach to creating scenarios for future projects (i.e. if project X gets confirmed, profitability will be Y)? [single choice]*
  • Which of the following statements best describes your company/team at the moment (please disregard any plans or changes to be introduced in the future)? [single choice]*
  • Rows
  • Which dimensions does your company/team track profitability across: [multiple choice - choose at least one answer]*
  • Which of the below statements best reflects your company’s thinking and approach to forecasting profitability of people and projects? [single choice]
  • Which of the utilization and project profitability reports listed below is the most important for your company? [multiple choice - choose at least one answer]*
  • Ready to find out your organization's Maturity Score Index level?

  • Should be Empty: