CUSTOMER STATEMENT
The contractor declares in his own name and on his own account, as well as in the name and on behalf of the other travelers:
- to acknowledge that the contract will be concluded as a result of the organizer's acceptance of this proposal.
-to have received a copy and read the PRE-CONTRACTUAL INFORMATION FORM;
- to have received a copy and read the catalog, or the out-of-catalog or tailor-made travel program, relating to the package or the proposed service, or, where missing, the description of the services and the travel program, with the relative conditions;
- to know and expressly accept the general conditions, reported in the catalog, leaflet, booklet, organizer's website, out-of- catalog program or tailor-made travel, including in particular the withdrawal costs, the
technical data sheet and the obligations envisaged to the tourist;
- to have received in writing all the information referred to in art. 34 paragraph 1 of the Tourism Code and to undertake to verify it news before departure;
- to be aware of the official indications of a general nature - including those relating to the security situation, too health - provided by the Ministry of Foreign Affairs through the website www.viaggiaresicuri.it and the Telephone Operations Center on 06 491115;
- to be aware that the information referred to in Article 34 paragraph 2 of the Tourism Code will be provided before the start of the trip;
- to have read the insurance conditions, including deductibles, exclusions, methods and timing for opening a claim and having been informed that the opening of the claim, the sending of documents to the insurance company and the management of the claim are the responsibility of the traveler;
- to have been informed of the right to transfer the contract to another traveler who satisfies all the conditions for the use of the trip, pursuant to art. 38 of the Tourism Code, upon notice of not less than 7 days from departure, against the balance of the price and transfer costs and that any lack of conformity or complaint MUST be communicated by the traveler WITHOUT DELAY (directly to the organizer or through the selling agency) If the contracting party is not also a participant in the trip, he undertakes to communicate the above, as well as the conditions applicable to the trip, to all participants in the same;
CONTRACTS REMOTE AND CONCLUDED AWAY FROM BUSINES PREMISES
In accordance with the art. 55, paragraph 1, letter b) of Legislative Decree 206/05 for this contract, where concluded at a distance or away from business premises, the right of withdrawal is excluded, governed by Articles. 64, 65, 66 and 67 of the same Legislative Decree 206/05.
In accordance with the art. 41, Paragraph 1, Point 7 of Legislative Decree 68/2018 in the case of contracts negotiated away from business premises, the traveler has the right to withdraw from the package travel contract within a period of 5 (five) days from the date of conclusion of the contract or from the date on which you receive the contractual conditions and preliminary information if later, without penalty and without giving any reasons. In the case of offers with significantly lower fares than current offers, the right of withdrawal is excluded. In this last case, the organizer documents the price variation, adequately highlighting the exclusion of the right of withdrawal.
INFORMATION MADE PURSUANT TO ART. 13-14 OF THE GDPR (GENERAL DATA PROTECTION REGULATION) 2016/679 updated pursuant to Legislative Decree 101/2018.
Pursuant to article 13 of the GDPR 2016/679 and subsequent amendments, we therefore provide you with the following information.
PURPOSE OF THE TREATMENT
- The traveller's personal data (name, surname, identity document details and copy of the same, telephone, email address, etc.) and possibly also special data (formerly sensitive data) will be used:
A) for travel management purposes: activities administrative-accounting, fulfillment of contractual and pre-contractual obligations, any precautions and prescriptions, sending in digital format of communications relating to the contractual documentation (by way of example and not exhaustive: travel contract, collection receipts, invoices, tax receipts, other documents related to the execution of the trip)
B) to provide you with an increasingly precise and complete information service, based on your preferences, needs and choices
C) only personal contact data (name, surname, email, telephone) may be transferred to third parties selected by our company for the management of promotions and commercial offers through direct communication to the email address and / or telephone number provided by the traveler.
NATURE OF DATA CONFERENCE AND CONSEQUENCES OF REFUSAL TO ANSWER
- The provision of personal data referred to in point A) is mandatory as failure or incorrect provision makes impossible the processing inherent to the aforementioned purposes.
The provision of personal data of the interested party for promotional and / or marketing purposes (points B) and C) are optional.
If the traveling subject who provides the data is under the age of 16, this processing is lawful only if and to the extent that such consent is given or authorized by the holder of parental responsibility for whom the data are acquired. identification and copy of identification documents.
Where the provision of data concerns a list of travelers belonging to a group of individuals not managed by a
legal entity as a contracting party (for example families, groups of friends, etc.), it will be the responsibility of
the group leader to collect the informed consent of all participating travelers and of holders of parental responsibilities for children under 16.
PROCESSING METHOD
- The treatment will be carried out both with manual and / or IT and telematic tools with organization and processing logics strictly related to the purposes themselves and in any case in order to guarantee the security, integrity and confidentiality of the data in compliance with the organizational, physical and logical measures provided for by the provisions in force.
ACCESS TO DATA AND COMMUNICATION
- The personal data provided will not be disclosed without prior consent and may be disclosed to companies that manage the systems
corporate IT, banks that provide for the payment or collection of sums owed by us or owed to us, consultants
and / or professionals appointed by the company limited to the purposes indicated, companies belonging to travel networks, tour operators, insurance companies, airlines or navigation, any other travel agencies, accommodation facilities, competent authorities for compliance and / or legal obligations. To fulfill the request
for booking of accommodation facilities, air flights, etc., the personal data provided may be disclosed to organizations residing outside the European Community. In relation to the adaptations of these countries to
the data protection rules for European citizens, it is suggested that you visit the website of the Privacy Authority.
DURATION OF THE TREATMENT
- The Data Controller will process the personal and particular data provided for the purposes referred to in point A) for the time necessary to fulfill the
contractual and legal purposes and in any case for no more than 10 years from the termination of the contractual relationship.
The Data Controller, where the relative consents have been issued and collected, will process the personal and particular data collected for the purposes of point B) for no more than 5 years from the collection of the data; and personal contact data for the purposes referred to in point C) for no more than 5 years, without prejudice to the rights listed below.
RIGHTS OF THE INTERESTED PARTY
- You may, at any time, exercise the rights: a) to access personal data, b) to obtain the rectification or cancellation of themselves or the limitation of the processing that concerns them, c) to oppose the processing,
d) to the portability of data, e) to revoke the consent, f) to lodge a complaint with the supervisory authority
(Privacy Guarantor). The exercise of your rights may take place by sending a request by email to orietta@shaulaviaggi.com
HOLDER OF THE TREATMENT
The Data Controller is: SHAULA VIAGGI S.r.l. - Via G.R. Carli 15 - 20161 MILANO
Numero REA: MI - 1453944 P.IVA: 11250350151 Numero licenza: 55796 MI
Polizza R.C: NOBIS Compagnia di assicurazioni spa pol. N 1505000151/F
Fondo di Garanzia A.I.A.V. 1-0584
Annex B-III Legislative Decree 62/2018 of 21-05-2018
Standard information form in the case of connected tourist services pursuant to article 33, paragraph 1, letter f), point 1), if the contracts are concluded in the simultaneous and physical presence of the professional (other than a carrier that sells a return ticket) and the traveler.
If after selecting and paying for a travel service you book additional travel services for your trip or holiday through our company, you will NOT benefit from the rights that apply to packages under Directive (EU) 2015/2302. Therefore we will not be responsible for the correct execution of the individual tourist services.
In case of problems, please contact the relevant service provider. However, if you book additional travel services during the same visit to our company, or contact with it, the travel services will become part of a linked travel arrangement.
In this case, as required by EU law, we have a protection to reimburse the payments you have received for services not performed due to our insolvency with .
Please note that this protection does not provide for a refund in the event of the insolvency of the relevant service provider.
Travelers can contact this entity or, if necessary, the competent authority (such as the Antitrust Authority, based in Rome P.zza Verdi 6 °; tel. 06 858211) if the services tourists are denied due to our insolvency.
Note: This protection in the event of insolvency does not cover contracts with parties other than our company, which can be executed despite our insolvency. Website where it is possible to find the directive (EU) 2015/2302, transposed into national legislation http://www.gazzettaufficiale.it/eli/id/2018/06/06/18G00086/sg
Right to image
By being registered the participant AUTHORIZES ISSOMODE Ltd. & Shaula Viaggi S.r.l., organizers of the Event to the exploitation of my image. ISSOMODE Ltd. & Shaula Viaggi S.r.l., may use and disseminate such images both for the production of video/dvd and for the production of reports and journalistic articles, for this purpose will give mandate and AUTHORIZATION to professionals in the sector to carry out video/photographic services.