Feedback Form
We strive to provide the very best quality service to our customers, and your feedback is important to ensure we continue to do this. Please indicate your agreement to the statements below.
Egalité provide person-centred care, whereby each individual is seen as a unique person with skills, strengths and goals.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Under Egalité’s care, individuals are empowered to get the care, support and treatment they need and want.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Egalité provides individuals with opportunities to learn new skills.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Egalité has a positive culture of safety based on openness and honesty, in which concerns about safety are listened to and investigated thoroughly.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Individuals feel safe, supported and listened to under Egalité’s care.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Individuals are always treated with kindness, empathy and compassion, and their privacy, dignity and wishes are respected.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
The Egalité team are skilled, qualified and trained to a high standard, and work together to provide safe care that meets individual needs.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Egalité provide plenty of social events for individuals to enjoy.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Communication channels are clear, and I know who to contact if I have an issue.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
When I call into the office, my call is handled efficiently and professionally.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Overall, how satisfied are you with Egalité’s service?
Very satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very unsatisfied
How likely are you to recommend Egalité to others looking for care?
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
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