Feedback Form

Feedback Form

We strive to provide the very best quality service to our customers, and your feedback is important to ensure we continue to do this. Please indicate your agreement to the statements below.
Egalité provide person-centred care, whereby each individual is seen as a unique person with skills, strengths and goals.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Under Egalité’s care, individuals are empowered to get the care, support and treatment they need and want.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Egalité provides individuals with opportunities to learn new skills.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Egalité has a positive culture of safety based on openness and honesty, in which concerns about safety are listened to and investigated thoroughly.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Individuals feel safe, supported and listened to under Egalité’s care.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Individuals are always treated with kindness, empathy and compassion, and their privacy, dignity and wishes are respected.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
The Egalité team are skilled, qualified and trained to a high standard, and work together to provide safe care that meets individual needs.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Egalité provide plenty of social events for individuals to enjoy.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Communication channels are clear, and I know who to contact if I have an issue.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
When I call into the office, my call is handled efficiently and professionally.

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Overall, how satisfied are you with Egalité’s service?

Very satisfiedSatisfiedNeither satisfied nor unsatisfiedUnsatisfiedVery unsatisfied
How likely are you to recommend Egalité to others looking for care?

Very likelyLikelyNeither likely nor unlikelyUnlikelyVery unlikely
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