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  • Wireline Order Submission

    Business Internet Dedicated
  • PLEASE DIRECT ALL SALES, PRICING, PRODUCT AND DELIVERY TIMELINE QUESTIONS TO Robert.Graham@wpci.com.

  • Please engage Roger.Lowe@bell.ca and copy Robert.Graham@wpci.com.  Advise you have a wireline opportunity but there is a  Red Flag and ask Roger to confirm if we may work the account.  DO NOT include any details of the opportunity.

  • NOTE that timelines for BID installations vary.

    If the customer needs to be registered for a new wireline profile allow 5-7 business days between order and receiving an agreement.

    Facility Checks take 2-3 weeks.  If a client is offnet an agreement is not an offer to cover any costs.

    Once an agreement is signed and returned it can take 10-15 business days before the provisioning team at Bell reaches out to the customer.  Installation dates subject are subject to Business Design Network (BND) requirements/evaluation.

    There are no mechanics to move these along faster or have someone go on site in advance.  If you wish to pursue another avenue you may engage partnersupport@bell.ca however their responses can take 48-72 business hours and will advise you to engage COE (all of which is not supported).

    From start to finish it will regularly take 60-90++ business days to have new internet installed and this assumes no lengthy delays with having an agreement signed (ex. returned same day provided to client).

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