FIT360 Cancellation Request
Name
*
Date
*
-
Month
-
Day
Year
Date
Email
*
Please use the email address attached to your account
How long have you been a member with us?
*
Please Select
0-3 months
3-6 months
6-12 months
1-2 years
2+ years
Why are you wanting to cancel?
*
Please Select
Lack of attendance
Relocating
Injury
Financial reasons
Maternity/Paternity
Change of gym
Other (please provide an answer in the box below)
Please explain the above?
*
Are you interested in any of these alternative options?
*
Please Select
Downgrade membership
Move to studio only or online
Upgrade to 1-1 personal training to increase accountability
Hold your membership (up to 12 weeks)
None
What are your goals for the next 3 months?
*
How well did the coaches attend to your fitness goals and needs?
*
Extremely well
Very well
Moderately well
Slightly well
Not well at all
How would you rate the facilities (equipment, accessibility, cleanliness etc)?
*
Great (5 stars)
Good (4 stars)
Average (3 stars)
Below average (2 stars)
Poor (1 star)
How well would you rate your overall satisfaction with the FIT360 Movement?
*
Great (5 stars)
Good (4 stars)
Average (3 stars)
Below average (2 stars)
Poor (1 star)
How likely are you to recommend FIT360 Movement to friends and family?
*
Extremely likely
Likely
Moderately likely
Slightly likely
Not at all likely
Any additional comments, questions or feedback for us?
*
We would love to know how we can improve the member experience for you or the next person who walks through our door.
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