CANCELLATION AND DESIGN CHANGES FEES:
If customer cancels or postpones the rentals and decor for any reason, the deposit will be not refunded, however, a credit is issued which can be applied to any future event up to 6 months. Any paid money will not be credited if the cancellation or postponement occurs within three days of scheduled delivery date. A design change fee minimum of 10% of the new total will apply to all charges made within 24 hours of event date. Fees may vary depending on the extent of the change.
OUTDOOR EVENTS:
Sunshine, wind and other atmospheric conditions dramatically affect balloon decor. For all outdoor events, classic balloon decor, deliveries, and balloon sculptures CANNOT be guaranteed to withstand inclement weather. Customer should have a secondary plan to include an indoor location for deliveries. All sales final.
OWNERSHIP OF MATERIALS:
Delivery for rentals needs to be at least 3 hours prior to event depending on how big of installation the order is. Pickup time for rentals when applicable is no more than 1 hour after the event or the next following business day. All equipment used for the balloon design is property of LYVIN EVENTS and is used on a rental basis. Customer is fully responsible for providing timely access to the event area for strike and teardown. Should all equipment and materials are not available to retrieve from the location, customer will be responsible for the replacement costs of the missing or broken equipment or material.
LIMITED LIABILITY CORPORATION FROM ANY OF THE FOLLOWING:
Helium inhalation or injury from lack of oxygen, slipping on broken balloons, latex allergies, children having access to balloons before, during or after events, children putting balloons in their mouths and choking, eye/facial/body injuries from popping balloons, heart attacks and propping balloons, hearing loss due to popping balloons, lesions, abrasions, suffocation, choking, loss of sight, loss of hearing, dizziness, drowsiness, loss of consciousness, broken body parts, death or any other personal or property damage caused or alleged to have been caused by popping balloons, or damage to swimming pool filtration systems by broken balloons.