We cannot share certain call detail information, on an inbound call, regardless of authentication. That information will be mailed, given by a returned call or hand delivered. Email of Record: In addition, customer is providing express, written approval to communicate via the designated email address in connection with service and account inquiries made by the account owner or designated account users. This approval includes responses to inquiries related to the customer’s services generally and specifically to inquiries concerning call detail information and account information including CPNI.