Nutri-Nation is committed to providing a safe, healthy workplace that promotes a high level of job satisfaction and a respectful atmosphere. It is a shared responsibility of all Nutri-Nation employees to conduct themselves in an ethical and professional manner, at all times. Nutri-Nation employees are also required to manage their time wisely and not participate in any time theft.
Nutri-Nation Functional Foods, there is zero tolerance for conduct policy abuse and Nutri-Nation reserves the right to discipline and, in certain cases, terminate the employment of any employee that engages in conduct unbecoming of Nutri-Nation standards and policies.
Unacceptable Actions / Behaviours
To preserve the core values and business principles that Nutri-Nation is founded upon, we have compiled a list of unacceptable behavioural actions. Unacceptable behaviours shall include, but not be limited to the following:
• Causing physical harm to another person.
• Unwanted or inappropriate touching.
• Willful damage or destruction to Nutri-Nation property, or employee property.
• Possession of a weapon while on Nutri-Nation premises.
• Disorderly, immoral, or indecent conduct.
• Violation of health and safety practices, policies and procedures.
• Theft, including physical and intellectual properties.
• Insubordination.
• Horseplay, Dirty Jokes, Harmful Gossip
• Dishonest, illegal or improper business activities.
• Job abandonment.
• The use, possession, sale, manufacture or dispensation of any illegal drug, alcohol
• The use of alcohol or illicit narcotics off Nutri-Nation premises that adversely affects the employee’s work performance, the safety of the employee’s own safety or the safety of others at work, or Nutri-Nation regard or reputation in the community.
• Failure to report to management the use of any prescribed drug which may alter the employee’s ability to safely perform his/her duties.
• Failure to meet stated goals, objectives and/or performance levels required for a position.
• Time Clock abuse or time theft by failure to enter clock in/out times accurately or by dishonest time clock adjustment entries.
Employees are expected to perform their job duties in a manner conducive to a safe workplace, following all Nutri-Nation practices, policies and procedures.
Harassment / Bullying/ Discrimination
Workplace harassment can be defined as any form of offensive/abusive treatment or behaviour that creates an intimidating, hostile, or abusive work environment.
Bullying
Bullying is an act of repeated, health-harming mistreatment, verbal abuse, or conduct which is threatening, humiliating, intimidating, or sabotage that interferes with work with intent to harm another person, physically or mentally.
Harassment
• Harassment is a form of discrimination and is against the law. Harassment is defined in the Human Rights Code as “engaging in a course of vexatious comment or conduct that is known or ought reasonably to be known to be unwelcome”.
• Behaviour that is hostile in nature, and/or intends to degrade an individual based on personal attributes, including age, race, nationality, disability, family status, religion, gender, sexual orientation, and/or any other Human Rights protected grounds.
• Any threats of physical violence that endanger the health and safety of the employee.
• Harassment may be physical, verbal, written or visual and includes use of the Internet. Harassment does not necessarily need to target a specific employee or individual. A single act or expression can constitute harassment.
Harassment can manifest itself in many ways. Types of behaviour which constitute harassment include, but are not limited to:
• Jokes or hostile comments relating to physical characteristics, ancestry or age;
• Physical or verbal teasing;
• Display or passing around of sexist, racist or derogatory pictures, materials or graffiti;
• Intimidation, offensive remarks, belittling and threatening behaviour;
• Leering (suggestive staring), obscene and/or offensive gestures;
• Inquiries or comments about a person’s sex life or sexual preferences;
• Practical jokes which cause awkwardness or embarrassment, endanger safety or negatively affect others;
• Derogatory nicknames; and/or
• Physical or sexual unwelcome contact.
Discrimination
Discrimination generally refers to actions toward or practices regarding members of a group which results in them being disadvantaged. The Human Rights Code provides that every person has a right to equal treatment with respect to services, goods and facilities, without discrimination because of race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, same-sex partnership status, family status, disability or the receipt of public assistance and/or any other Human Rights protected grounds.
Nutri-Nation will not tolerate harassment, bullying or discrimination in the workplace. All Incidents will be investigated and handled with appropriate action based on history, report details, witness details, and WorkSafeBC / labour law regulations. Any staff member who experiences harassment, discrimination or bullying must report the activity to Human Resources. All complaints shall be taken seriously, and investigated appropriately. Staff members that submit a report or complain of harassment or bullying shall not be subject to any form of reprisal or retaliation as a result of the complaint. Each staff member has a shared duty to ensure that the workplace is harassment and bullying free.
Management Responsibilities
• Promote a respectful and safe working environment;
• Ensure employee adherence to the Standards of Conduct Policy;
• Investigate complaints of bullying and/or harassment promptly;
• Maintain a confidential file for complaints of harassment or bullying, investigations completed and actions taken;
• Report the incident to police where appropriate;
• Apply appropriate disciplinary action where appropriate.
Employees Responsibilities
• Treat others with respect, and contribute to a respectful and safe work environment;
• Report all acts of bullying to management.
Reporting Harassment, Discrimination or Bullying
Any Nutri-Nation employee who feels that they have been the victim of, or witnessed workplace harassment, discrimination or bullying should report the incident to their manager, or Human Resources immediately.
Allegations of discrimination and/or harassment will be investigated by Nutri-Nation Human Resources staff.
Absenteeism/Attendance
Nutri-Nation considers an employee absent if he or she does not attend work as scheduled, regardless of cause.
Departments of Nutri-Nation are advised to adapt and communicate the following policy statements (under the approval of the Human Resources department) to indicate the specific attendance needs of each business unit.
• Each employee is responsible for notifying the front office by telephone (604-552-5549) 30 minutes before the employee’s regularly scheduled starting time for each day that the absence occurs, regardless of cause. Each employee is also responsible for reporting when he or she is likely to return to work. Absences without excuse will not be tolerated and are subject to progressive corrective action. Failure to provide required notification of any absence whatsoever may result in disciplinary action. Nutri-Nation reserves the right to terminate any employee who is absent for three (3) or more consecutive working days without notification.
• Employees who are absent for three (3) or more consecutive working days are required to submit a note from a licensed physician or medical practitioner stating the nature of the illness and/or medical condition that led to the absence. Employee absenteeism due to a work-related illness or injury could be required to submit to a physical examination before returning to work in order to minimize liability to Nutri-Nation Functional Foods.
o Any employee who remains absent for more than three (3) consecutive business days, without contacting the company, shall be considered as having abandoned and resigned his or her position.
o Any employee who has been absent due to illness or injury for more than (5) days per calendar year shall have their attendance record reviewed; he or she may be required to submit a physician’s note or other medical evidence to validate additional sick days registered for that year.
• Unacceptable attendance includes (but is not limited to) unexcused or persistent early departure during scheduled working hours, abuse of established sick leave benefits, or tardiness.
• Unexpected early departures during scheduled working hours are considered excessive if they exceed 5 per calendar year.
• Employees are considered tardy if they arrive later than their scheduled start time.
• Abuse of sick days will not be tolerated. Supervisors and managers have been instructed to remain vigilant of the following sick leave patterns, particularly if the patterns are chronic and persistent:
o Absence on weekends, Saturdays, or Sundays where the employee is scheduled to work.
o Absences during the day before and/or the day after scheduled vacation day(s) or statutory holiday(s).
o Absences during the day immediately following a pay day.
o Absences where an employee calls in sick immediately after another sick day has accrued.
o Situations where the absence(s) coincides with desirable days off.
• Unexcused and/or unauthorized absences will result in the employee forfeiting his or her pay for the duration of the absence.
• Exceptions to this policy include absence due to approved Maternity/Parental Leave, Jury Duty, and pre-approved attendance of professional development activities. For absence due to family or spousal bereavement, please refer to Nutri-Nation Functional Foods’s Bereavement/Funeral Leave Policies.
• Absences approved under the provision of federal and provincial law will not be considered as an unscheduled, unapproved, or unexcused absence.
Time Management / Time Clock
All employees of Nutri-Nation are required to spend their time wisely while on company time. Theft of time through non-productivity shall result in disciplinary action. This includes, but is not limited to:
• Excessive amounts of time spent socializing with other employees;
• Time spent in frivolous pursuits on the internet or on email for non-business purposes;
• Employees being overly distracted from their scheduled projects due to cell phone communications, etc.
• Abusing time clock by either clocking in while still on break or similar abuse
• Having another worker use the time clock for you. Time Clock theft.
With over 150 employees, preparing time sheet data for payroll can take an entire day. Of that day up to 6 hours is spent adjusting and correcting missed clock-ins and outs or missed break clock-ins and outs. We will no longer be chasing employees to confirm time clock entries. If you miss a clock in or clock out entry, you must write it down on the time clock correction sheet. If you cannot use the clock for any reason, such as off-site work or clock failure, you must write down your time on the correction sheet
The following adjustments will be made for missed time-clock punch entries:
• Start Time Clock-in punch missed:
If you miss your clock in it will be added for you with a 30 minute time deduction.
If you clock in twice because you thought you didn’t, your first clock will be used and the second will be deleted.
• Finish Time Clock-Out punch Missed:
If you miss your clock out it will be added for you with a 30 minute deduction.
If you clock out twice because you thought you didn’t, your second clock will be used and the first will be deleted.
• Lunch Clock-in or Out punch Missed:
If you miss a clock entry from your lunch, you will be automatically deducted 45 minutes.
• Full Day Missed:
If you are missing all clocks for a day that you have worked, we will not be checking to see if you came in or not. We will leave it as a missed work day.
• Half Days:
If you worked a half day and only have two clocks then it will be left alone as only a half day worked. This is why it is important to make sure that you have all your clocks. If you miss one from your lunch and your clock out, you will be missing a half day of pay.
Lunch Breaks - Please use the time clock for all lunch breaks. There have been some people in the past who habitually do not clock in or out for lunch. It has been reported that some people are taking longer lunches. No amount of reminders has worked in the past to make this problem stop. Too much administration time is being wasted chasing people to confirm lunch break and missed in and out times. In the future, a missed lunch time punch in or out will cause an automatic 15 minutes to be added to that lunch break. To be clear: If you fail to clock in and out properly at lunch time, without writing it down on the time clock correction list, we will deduct a long lunch break. If the finger scanner fails, ask any supervisor to verify your lunch break time to the office that same day. No one will lose any time over failed finger scans.
30 Minute Breaks every 5 hours – Employment standards in BC require that approximately every 5 hours an employee must take a 30 minute lunch break. This break has to be approximately 30 minutes in length. It cannot be a 15, 20, or 25 minute break. One FULL 30 minute break is required every 5 hours. If you are working more than 10 hours, you must take 2 breaks. If you need to take a long lunch, you must get authorization from management prior to your shift using a Time-off Request form. Team Leaders should plan breaks to meet these standards. Inform your team leader if you are due to take your 30 minute break.
Arrive Late = No PPP Bonus - If you arrive late on a regular basis you will not be eligible for the Profit and Productivity Plan (PPP) Bonus. Production may be delayed, due to your absence, which is not acceptable.
We will be keeping a log with all missed clocks for tracking as well as keeping a log of short lunches. Employees who make ongoing time clock errors will be notified by email or by management in writing.
Solicitation (Selling of items or organizations)
It is Nutri-Nation’s intent to have a work environment that is free from solicitation efforts that do not relate to Nutri-Nation’s business or interest. While Nutri-Nation actively encourages staff participation in community activities and organizations outside of work, the time spent at work is more productive and pleasant when not interrupted by solicitations and distribution of materials by employees.
Employees may not solicit (sell items or push personal agendas) on work property.
Employees may not distribute any literature or other non-work related materials either on work time or in work areas, except as otherwise provided below.
Examples of prohibited activities by employees on Nutri-Nation properties include, but are not limited to, activities involving:
· Raffles
· Commercial or personal business sales
· Multi-level marketing (ex. Diet plans, supplements, spices, make-up)
· Investment opportunities
· Religious or political promotion
· Charity drives
· Trips
· Sports pools
· Bake sales
· Sales of items to raise funds for non-Nutri-Nation related organizations or entities, including schools and children’s teams.
· Food vending.
· Proposing and/or procuring membership in any organization
· E-mail solicitations
· Cosmetic or jewelry sales
Personal Privacy
All employees of Nutri-Nation are entitled to the rights of personal privacy. Employees are under no obligation to reveal their age, race, religion, political alliances, ancestry, place of origin, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, same-sex partnership status, family status, disability or the receipt of public assistance and/or any other Human Rights protected grounds.
In the event that an employee feels that their personal privacy is being intruded upon, Nutri-Nation encourages them to confront the person and politely ask them to cease and desist their line of questioning. If this is not possible, and the situation is extreme in nature, then the employee should contact their manager or Human Resources to deal with the problem.
Nutri-Nation employees should refrain from making their religious, political or personal views that relate to sensitive topics public, as they are inappropriate topics of discussion for the workplace.
Language
English Language Only while clocked in to work. For safety reasons, all instructions, training, and communication of any kind must be done in English and ONLY English. It is also a requirement to use English only so as not to single anyone out by speaking in a language that they do not understand. All conversations and communications on the production floor, or any time while working MUST be in English. Out of respect for your co-workers, we recommend that all lunchroom and break area conversations are also in English but this is not a requirement at this time, only a recommendation.
Inappropriate Language. Nutri-Nation strictly forbids the use of profane language on Nutri-Nation premises.
The use of profane language may be offensive to some employees, clients, or customers, and is generally unprofessional conduct that is unacceptable in the workplace. Prohibited language includes but is not limited to: Swearing, cursing, yelling, aggressive words, disrespectful language, sexual innuendo, discrimination, physical appearance comments, mental ability remarks, or racist comments.
Noise
Nutri-Nation employees should avoid causing undue distractions in the workplace via excessive noise from conversations, radios or other music playing devices, computers, or video players. This includes speaking loudly in the lunch room. Other employees need to enjoy their breaks so please respect them by speaking quietly.
Excessive noise may create an unwanted distraction that could detract from the quality of work completed by other employees, and from their overall workplace experience.
Distractions
Nutri-Nation employees should respect the work-schedules of others when engaging them in conversation, or providing any type of distraction that may remove their focus from work. Remember that your discussion may distract others in the surrounding area as well.
Nutri-Nation asks that you limit personal conversations to scheduled break times, or either before or after regular work hours.
Cell Phones
Only employees that have permission from Senior Management are directed to utilize their personal or company-supplied cellular phones for business purposes only during regular business hours.
Cellular phones are a distraction in the workplace. To ensure the effectiveness of meetings, employees are asked to leave cell phones in their personal locker. In the event of an emergency or anticipated emergency that requires immediate attention, the cell phone may be carried to the meeting on silent or vibrate mode with the permission of Senior Management.
Employees are directed to avoid making or receiving personal calls during work time, and use personal cellular phones only during scheduled breaks or lunch periods in non-working areas. Personal calls should be made during non-work time, and employees should ensure that their friends and family members are instructed of this policy.
Employees are strictly prohibited from using cellular phones for any other available purpose (e.g. internet access, gaming, texting, music) during business hours. These functions may be used during scheduled breaks or lunch periods in non-working areas.
Employees are strictly prohibited from using any cellular phone or similar device as an unauthorized media storage device for the storage or transportation of business information.
For privacy reasons, employees are prohibited from taking photographs of company facilities or personnel using any camera functions on their cellular phone without first obtaining express written permission from the company.
Computers, E-mail and Internet.
Please note that all computer, email, and internet usage may be monitored and logged by network admin and management.
Company owned computers and e-mail may be used to conduct business on behalf of the employer and must be used responsibly, ethically, and cost-effectively; therefore, the following policy statements must be adhered to at all times:
· Employees that use computers and correspond via e-mail for business purposes are expected to maintain their professionalism at all times.
· Personal use of company-owned computers is prohibited unless it has been approved by management.
· No company owned computers or e-mail addresses, intended for business use, may be used to conduct illegal transactions, harassment, or any other unacceptable behaviour, as defined in Nutri-Nation Functional Foods’s anti-harassment policies.
Employees may use the internet only to complete their job duties. Permissible, acceptable, and appropriate internet-related work activities include:
• Researching, accumulating, and disseminating any information related to the accomplishment of the user's assigned responsibilities, during working hours or overtime.
• Collaborating and communicating with other employees, business partners, and customers, according to the individual's assigned job duties and responsibilities.
• Conducting professional development activities (e.g. news groups, chat sessions, discussion groups, posting to bulletin boards, web seminars, etc.) as they relate to meeting the user's job requirements.
Inappropriate and unacceptable internet use includes, but is not limited to:
• Usage for illegal purposes, such as theft, fraud, slander, libel, defamation of character, harassment (sexual and non-sexual), stalking, identity theft, online gambling, spreading viruses, spamming, impersonation, intimidation, and plagiarism/copyright infringement.
• Any usage that conflicts with company policies (e.g. bandwidth limitations, network storage, etc.) and/or any usage that conflicts with company mission, goals, and reputation.
• Downloading unreasonably large files that may hinder network performance. All users will use the internet in such a way that they do not interfere with others' usage.
• Accessing, downloading, or printing any content that violates company existing policies, e.g. pornography.
• Engaging in any other activity which would in any way bring discredit, disrepute, or litigation to Nutri-Nation.
• Engaging in personal online commercial activities, including offering services or products for sale or soliciting services or products from online providers.
• Engaging in any activity that could compromise the security of Poor Richard's Distributing Corp. host servers or computers. Any and all passwords may not be disclosed to, or shared with, other users.
• Allowing unauthorized or third parties to access Nutri-Nation's network and resources.
Social Networking Sites and Blogs
The use of social networking sites, e.g. Facebook, My Space, Twitter, etc. and personal Blogs / Twitter have been deemed an unacceptable use of company internet. The use of these sites during breaks is permitted using personal internet.
Cleanliness
Nutri-Nation employees are expected to maintain a clean workplace by cleaning up after themselves whenever possible, including at their desk or workstation, and in any kitchen areas as well.
Disciplinary Action
If the findings of an investigation indicate that a violation of the Standards of Professional Conduct Policy has occurred, immediate and appropriate corrective and/or disciplinary action, up to and including dismissal, shall be administered. Corrective actions shall be proportional to the seriousness or repetitiveness of the offense (an oral or written warning, training or counselling, monitoring the harasser, suspension, or dismissal may all be appropriate).
1. All Nutri-Nation Functional Foods employees must follow all company health and safety rules, safe work procedures and safety policies at all times. No exceptions.
2. Failure to follow company health and safety rules, safe work procedures and safety policies and any violation of these rules, procedures and policies will result in the following disciplinary action.:
a. First Offence: Will result in a verbal discipline which still must be logged in the employee’s personal file. Verbal discipline recorded on HRR 042 Notice of Conduct or performance. Retraining will be done if required.
b. Second Offence: Will result in a written discipline signed and issued by senior management. This letter, HRR 008 Written Warning, will be put into your employment file. May result in suspension of employee’s PPP Bonus.
c. Third Offence: Will result in a second written discipline signed and issued by a member of the Disciplinary Committee. This letter, HRR 008 Written Warning, will be put into your employment file. May result in suspension of employee’s PPP Bonus, job duties and pay, up to (30) days.
d. Fourth Offence: Will result in a final written discipline signed and issued by a member of the Disciplinary Committee. Will result in immediate termination from employment.
The level of disciplinary action to be taken by Nutri-Nation Functional Foods can be decided depending on the seriousness of the safety infraction.