Nova Baby Swing - Gray, Voluntary Recall Submission Form

Nova Baby Swing - Gray, Voluntary Recall Submission Form
Email*
example@example.com
Manufacture Date*

MonthDayYear
Enter your manufacture date to see if your Nova is affected by the voluntary recall. This can be located on the warning label on the back of your swing. See image below.

Based on your manufacture date, your Nova Swing has not been affected by the recall

If you are getting this message, but your swing was purchased between November 12th, 2022 and November 8th, 2023, please contact us at recall@joolbaby.com
If your product is not included in the recall, we still urge you to NOT use the swing for infant sleep. If your baby falls asleep while in the swing, remove baby as soon as possible and place on a firm, flat sleep surface such as a crib or bassinet.

Based on your manufacture date, your Nova Swing has been affected by the recall

Click next to begin the submission process

Upload an image of the full warning label (found on the back of the seat) including the date stamp*

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First Name*
Last Name*
Purchased From*
Approximate Purchase Date

MonthDayYear
Date
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
To confirm your eligibility for a replacement, we ask that you write “RECALLED” in large, clear letters with a permanent marker on both the front and back of the fabric seat. Once completed, please upload clear photos below, showing the front and back of the marked fabric.*

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Should be Empty:

Based on your manufacture date, your Nova Swing has not been affected by the recall