We value your feedback!
1. When did you last use our Starbond product?
*
Less than six months ago
More than six months ago
2. When was your last customer support experience with Starbond?
*
Less than six months ago
More than six months ago
Never
3. Was your customer support experience by phone or email? (please select all that apply)
Phone
Email
SMS
Social Media
4. Did the product perform as expected or advertised?
*
Yes
No
5. How professional was the customer support rep?
Very professional
Somewhat professional
Not professional
6. How knowledgeable did the customer support rep seem?
Very knowledgeable
Somewhat knowledgeable
Not knowledgeable
7. How efficient was your experience?
Efficient
Average
Slow
8. What are 2-3 changes you want us to make to our product(s) to make it even better?
*
9. What are 2-3 changes we can make to our customer service to make it even better?
*
Please provide your contact information
Name
Email
*
example@example.com
Phone Number
Format: (000) 000-0000.
You can contact me after the survey for further information.
*
Yes
No
SUBMIT
Should be Empty: