In order to provide quality assessment and therapeutic services, Haven Therapy Co will collect and record personal information relevant to your situation.
Purpose of collecting and holding information
Any personal information gathered as part of your assessment and treatment process will be kept securely and, in the interests of your privacy, used only by your therapist and the authorised personnel of the practice (as necessary). Your personal information is retained in order to document what happens during sessions, and to assist your therapist to provide a relevant and informed service tailored to you.
Access to client information
You are entitled to access your personal information kept on file, unless relevant legislation states otherwise. If you require access to your information please discuss this with your Consultant.
Disclosure of personal information
Personal information gathered by your therapist during the provision of services is considered confidential and will not be disclosed to another party except when:
- your prior approval has been obtained to:
a) provide a written report to another professional or agency. eg. a Doctor or a Lawyer; or
b) discuss your care with another person, eg. a Parent, Employer or Health Care Provider; or
- it is subpoenaed by a court; or
- failure to disclose the information would in the reasonable belief of your therapist or another person at serious risk of harm; or
- disclosure is otherwise required by law.