Terms and Conditions:
1. Test voucher registration must be received by the W.I.T.S. office, no later than 35-days prior to the selected exam date, in
order to guarantee a spot on the exam roster.
2. Proof of both test voucher and government issued photo ID are required at each exam in order to test on the certification
exams.
3. The W.I.T.S. Certification Council requires that the W.I.T.S. office must receive proof of CPR/AED certification (Live required,
online not accepted. Must follow the American of Heart Association guidelines), within 60 days of the original testing date
in order to have a certification issued.
4. Exam dates and/or locations are subject to change due to unforeseeable circumstances (Ex. COVID, Weather, site
availability, etc.).
5. Test candidates are required to test in the location of registration record, unless special approval was granted from another
testing site.
6. The W.I.T.S. special accommodations request form and official ADA documents must be received by the W.I.T.S. office, no
later than 30 days prior to the selected exam date or testing will be rescheduled.
7. Test candidates will be notified of their exam schedule via email, 5 days prior to the exam date (schedule includes exam
time, date, location, etc.).
8. Core Knowledge test candidates are required to bring either a #2 pencil or a dark ink pen such as blue or black ink.
9. Practical test candidates are required to wait in the lobby for the practical examiner to come get them for their practical
exam.
10. W.I.T.S. will send you your results by secured e-mail within a maximum of 30 days of the exam date.
11. W.I.T.S policy is every candidate has 12 months from their course start date to pass both exams. Within those 12 months,
each candidate is given the opportunity of 3 chances to test (1 initial test with original class and 2 retests for a fee).
12. As part of the course registration, each candidate is given a free test voucher for 1 written exam and 1 practical skills exam
to test with your original class.
13. Any candidate who fails to appear for their scheduled exam time, without proper written notice, supporting
documentation, and fee to reschedule, will forfeit their free test voucher.
14. You are only eligible to reschedule once for a $75 non-refundable fee, on a case-by-case basis, for documented serious
illness, bereavement, natural disasters and other emergencies.
15. Rescheduling must be done via this link (insert link here when its created), no later than 10-days prior to the retest date
you registered for.
16. Your rescheduling request will be reviewed and you will be notified via email, within 7 days upon receipt of $75 non-
refundable fee, online rescheduling request form, and supporting documentation pertinent to your case.
17. Any rescheduling request missing any of the three requirements (non-refundable fee, online submission form, and
supporting documents as to why you cannot attend your scheduled exam) will automatically be denied.
18. Those who cannot provided supporting documentation for review are not eligible to reschedule.