New Client Information Form

1. Trained by Kyle agrees to provide all applicable pet care services. In consideration of the services and as an express condition thereof, the client expressly waives and  releases Trained by Kyle from any and all claims against the company, its owners, employees and representatives.  
2. Client agrees to pay all charges accrued for services rendered. Client understands that payment is due at completion or prior to the time of the commencement of services unless explicitly agreed upon supplementary payment terms.  
3. Client will incur a $25 charge for each returned check in addition to any and all bank fees attributed to the returned check. 
4. Trained by Kyle is not responsible for sickness, injury, escape, loss, accidents or death of client’s pet(s). 
5. Client acknowledges that pet(s) are currently vaccinated.
6. Trained by Kyle will reference the Veterinary Release Form in the case a pet should become injured or sick.  
7. Client agrees to indemnify, hold harmless and defend Trained by Kyle in the event of a claim by any person injured or otherwise damaged by client’s pet(s) or negligent act. 
8. Trained by Kyle reserves the right to charge a cancellation fee of 100% of the scheduled  services are canceled within less than 24 hours notice.  
9. Trained by Kyle reserves the right to terminate this contract at any time if the handler, in his/her sole discretion, determines that the client’s pet(s) poses a danger to the health or safety of itself, other pets, other people. If concerns prohibit caring for the pet, Trained by Kyle will attempt to contact the client to arrange alternative care. If the client cannot be contacted, the client authorizes Trained by Kyle to place the pet in a licensed kennel with all charges and fees arising to be the responsibility of the client.  
10. Trained by Kyle reserves the right to refuse service to any client, at any time, for any reason.  
11. This document gives Trained by Kyle and representatives authorization to enter the client’s listed address as needed to perform agreed upon services.  
12. Client expressly gives Trained by Kyle the authority to employ a locksmith on their behalf and to promptly reimburse Trained by Kyle for all costs incurred in the event of a malfunction of the lock, keys or automatic door. 
13. Trained by Kyle is not liable for any loss or damage in the event of a burglary or other crime that should occur while under this contract.  
14. Client agrees to properly secure the home prior to leaving the premises. Trained by Kyle will re-secure the home to the best of its ability at the end of each visit.  
15. In the case of an emergency, inclement weather or a natural disaster, the client authorizes Trained by Kyle to use reasonable judgment for the care and well being of client’s pet(s) and residence. Trained by Kyle will make reasonable efforts to maintain  service during these conditions but reserves the right to adjust the schedule of service based on the sole discretion of Trained by Kyle.  
16. Trained by Kyle is not responsible for any damages beyond the control of the handler.  
17. Client is responsible for supplying the necessary equipment and supplies needed for the care of their pet(s). 
18. Client authorizes any purchase necessary for the satisfactory performance of duties. Costs of all purchases and related service fees will be reimbursed to Trained by Kyle immediately. 
19. Client authorizes the use of pet(s) pictures on website, social media and/or marketing materials for promotional purposes. 
20. Client authorizes this contract to be valid for all services provided by Trained by Kyle and accept all future in person, telephone, online, mail or email reservations and without additional signed contracts or written authorizations. 
21. The Term of this document apply to all pets owned by the client, including any and all new pets that the customer obtains on or after the date this document was signed. 

I have read the above terms and conditions. I know, understand and agree to all terms stated above. By signing below, I am accepting this  document as a contractual agreement. 

I {fullName3} agree to the following:

1. In the case of an emergency, I authorize Trained by Kyle to seek appropriate medical treatment for my pet(s).

2. I authorize Trained by Kyle to seek treatment for my pet(s) at an appropriate clinic.

3. I give permission to Trained by Kyle to approve treatment up to any value that attending veterinarian recommends.

4. I authorize Trained by Kyle and the Veterinarian caring for my pet(s) to share all medical records of my pet(s) with emergency vet clinics in an effort to provide the best care possible.

5. I agree to assume full responsibility for payment or reimbursement for any and all veterinary services rendered. I understand Trained by Kyle will attempt to contact me for updates and authorization, though if not reached will make these decisions on my behalf.

6. I understand that Trained by Kyle assumes no responsibility for the loss or injury of any pet(s) and is released from all liability related to transportation, treatment and expenses.

7. This agreement is valid from the date below and grants permission for all